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Brand Certified

Sonic Drive-In

3.7
(1198 reviews)

Business Details

1516 South Broadway, Sulphur Springs, TX
75482, United States
(214) 971-8953

About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Sulphur Springs, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 1516 South Broadway for the ultimate SONIC experience!

Location

Sonic Drive-In
1516 South Broadway, Sulphur Springs, TX
75482, United States

Hours

Reviews

3.7
1,198 reviews
5 stars
493
4 stars
289
3 stars
165
2 stars
85
1 star
166

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude staff, long wait times, and poor service, with many expressing frustration over incorrect orders and lack of attention.

Food Quality

Several reviews mentioned issues with food quality, including cold items, incorrect orders, and unsatisfactory taste, indicating a decline in food standards.

Management Issues

Multiple customers highlighted poor management practices, including unresponsive staff and lack of accountability, contributing to a negative dining experience.

Inconsistent Experience

While some customers had positive experiences with specific staff members, overall consistency in service and food quality was lacking, leading to disappointment.
  • DW
    Danniel Wilson
    Feb 18, 2026
    1.0
    They hung up on me and laughed about it in the car hop lame
  • RR
    Rick
    Feb 14, 2026
    1.0
    I ask for a lemonade and it has like 80 percent ice and almost no lemonade
  • GM
    Glenda McGraw
    Jan 12, 2026
    4.0
    The banana milk shake is not made with real bananas anymore..real bummer.
  • NB
    Nick Brophy
    Oct 11, 2025
    1.0
    Honestly I don't know where to begin. Went to the Sonic in Sulphur Springs, TX, ordered through the app, and waited probably 40 minutes before a carhop finally came out to tell us that the ice cream machine was broken and offered us slushes instead. We didn't want slushes, plus there is a significant price difference, so we declined, another 10 minutes go buy and they cannot issue a refund for our ice cream so I suggested a giftcard instead to try to make it easier. Another 10 minutes goes by and they cannot issue a giftcard because their machine is down, but offer us milkshakes instead. Seeing that was our only option and we have already sat there for an hour, we accepted despite the still large price difference. Finally we get home and they have forgotten items from our order, as well as got our other drinks wrongs.
  • NR
    NOT SORRY REECE'S
    Mar 9, 2024
    4.0
    Only came for drinks this visit and was a good experience.

Brand Certified Facts from Sonic Drive-In

This information is certified by Sonic Drive-In and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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