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McDonald's

3.4
(1601 reviews)

Business Details

121 E Shannon Rd, Sulphur Springs, TX
75482, United States
(903) 885-1336
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
121 E Shannon Rd, Sulphur Springs, TX
75482, United States

Hours

Reviews

3.4
1,601 reviews
5 stars
529
4 stars
338
3 stars
298
2 stars
165
1 star
271

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported extremely slow service, long wait times, and frequent order mistakes.

Food Quality

Many reviews highlighted poor food quality, including raw or cold items, incorrect orders, and overall dissatisfaction with the meals.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty bathrooms and unclean dining areas.

Staff Behavior

Mixed feedback on staff behavior, with some praising individual employees while others reported rudeness and lack of attention to customers.

Inconsistent Experience

Customers expressed frustration over the inconsistency in service and food quality, with some visits being satisfactory while others were disappointing.
  • RR
    Ryan R
    6 days ago
    5.0
    Good food
  • KB
    Keith Bolin
    6 days ago
    3.0
    I realized again today why I only go to McDonalds every two or so years. The food is mediocre and there is no service anymore. The fries were bland and limp. The burger was lukewarm and smaller than I remember. They are not the fast food leader anymore.
  • JR
    John Roden
    Feb 25, 2026
    1.0
    I've been severed raw chicken more times than I can count and there's almost never anyone at the counter
  • BG
    Brandon Gilbert
    Feb 19, 2026
    1.0
    I ordered a Ice coffee and they gave me a milk coffee. I had them re-make the coffee and this is what I received. The guy was nice but horrible ice coffee! I dont understand why every McDonald's is different. McDonald's apparently has No standards that carries across the board.
  • DH
    Dee Hawkins
    Jan 24, 2026
    2.0
    Super slow service. I ordered one happy meal inside and didn't receive my order until after 20 drive thru cars went through. Like why did it take yall 20 minutes to make one happy meal. And fries were so burnt my daughter couldn't eat them. And I was there only person inside.

Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's at 121 E Shannon Rd, Sulphur Springs, TX?

McDonald's is open from 4:00 AM to 11:00 PM Monday through Saturday, and from 4:00 AM to midnight on Sunday and Monday.

Is McDonald's delivery service available 24/7 at this location?

Yes, McDonald's offers delivery service 24 hours a day, seven days a week at this location.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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