Customer service experiences vary widely, with some praising friendly staff while others report rudeness and unprofessional behavior.
Food Quality
Food quality is inconsistent, with reports of cold, poorly prepared items and incorrect orders.
Cleanliness
Several customers noted unsanitary conditions, particularly in the dining area and restrooms.
Speed of Service
Many reviews mention slow service, with long wait times for food, even during non-peak hours.
Overall Experience
While some customers have had positive experiences, many express dissatisfaction with service and food quality, leading to a mixed overall impression.
MC
Martha Chaney
Feb 18, 2026
5.0
Honestly it was the BEST dairy queen experience I have EVER had in my life.
And that's a long time!
It was all fantastic and just hit the spot.
Thank you!
KK
Kyle Kage
Jan 21, 2026
5.0
Amazing service today I came through with a cow outfit on and the environment was super friendly Kelly Brayden and Lucas were the employees and it was just awesome
KL
Karoline Lewis
Dec 9, 2025
1.0
I know I shouldn’t judge this place after just one visit, but it was bad. We ordered our food and then pulled up to the window and they asked us to go park while they finished getting our food together. So we wait. And then we wait some more, and more, and still no food. I had the be somewhere and I ended up being 10 minutes late because of them. This visit was unacceptable and I will not be coming here again. We asked for our money back so we could just leave and not be late, but apparently they don’t know how to do that. Once we finally got our food, they gave us fries instead of onion rings and the gravy was so thin it had the consistency of water. I am not very happy with this establishment.
EB
Elizabeth Booker
Oct 12, 2025
4.0
I loved most about this location is the friendliness of its staff.
NA
Nancy Attaway
Oct 5, 2025
1.0
The chicken strip basket was very raw when they served it and it took forever to get our food. And they messed up on several other orders also.
What is the address of Dairy Queen in Sulphur Springs, TX?
Dairy Queen is located at 705 Main St., Sulphur Springs, TX 75482, USA.
What are the operating hours of Dairy Queen throughout the week?
Dairy Queen operates from 10:00 AM to 10:00 PM Monday through Saturday, and from 11:00 AM to 10:00 PM on Sundays.
Is Dairy Queen currently open or closed?
Dairy Queen is currently open.
How can I contact Dairy Queen in Sulphur Springs?
You can reach Dairy Queen at +1 903-885-3640.
Does Dairy Queen offer online ordering?
Yes, you can order online for pickup at https://www.dairyqueen.com/en-us/order/pickup/n/14633/.
Where can I find more information about Dairy Queen Sulphur Springs online?
More details are available on their website at https://www.dairyqueen.com/en-us/locations/tx/sulphur-springs/705-main-st/14633/.
Are there any schools near Dairy Queen where families might visit before or after eating?
Yes, nearby schools include Travis Primary School, Travis Elementary, and Central Christian Academy - CCA - Sulphur Springs, TX.
What automotive services are available near Dairy Queen?
Nearby automotive services include Eagle Motors, Brothers Auto Sales, City Driveshaft and Performance, CW Gregory Motor Co, and Rivera Transmissions.
What other places can I visit near Dairy Queen for shopping or convenience needs?
You can visit E-Z Mart convenience store and gas station, Dollar General discount store, and Rehkopf's Cash Saver supermarket nearby.
Are there any recreational or cultural spots near Dairy Queen?
Yes, Sulphur Springs Centre For Dance and Healing Hands Massage & Spa are nearby for arts and relaxation.
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