Numerous reviews highlighted slow service, long wait times, and unprofessional behavior from staff.
Food Quality
Customers reported inconsistent food quality, with many items being served cold, overcooked, or not as described.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty floors and lack of basic supplies like napkins.
Staff Friendliness
While some customers praised friendly staff, many others experienced rude or indifferent service.
ST
Stoney Thursby
3 days ago
5.0
Fast and friendly service. I would recommend this place to anyone
RS
Rachelle Sandel
Dec 30, 2025
1.0
Just like to say the 2 employees only helping the drive thru really have an attitude. There is a new kid up front that ask for their help several times and they just refused to help him so we had to wait a very long time for a blizzard. You could tell the female had attitude and was well known for it according to some of the others customers. We were just passing through hoping to get a quick bite. I out the order in for the blizzard while we were eating probably 20 minutes later went to ask about it and it still wasn’t made he asked her about it and she just continued making others in the drive car after car and even when there wasn’t anyone else in the drive thru she just kept her head down and refused. The cook in the back asked them to help and they completely ignored him so he had to stop cooking to come help make a filled cone and the blizzard.
WC
William Christie
Oct 26, 2025
5.0
Great vanilla shake at the end of a long drive
JT
John Tipton
Oct 12, 2025
4.0
Good food. Had burger and ice cream. Service a little slow.
JM
Josephine Mann
Aug 15, 2025
5.0
Me and my family are on a trip in Texas and met the sweetest and friendly manager and staff at this DQ. I definitely recommend this place. Thank you to Tory and her team.
What are the operating hours of Dairy Queen in Sulphur Springs, TX?
Dairy Queen is open from 10:00 AM to 10:00 PM Monday through Saturday, and from 11:00 AM to 10:00 PM on Sunday.
Does Dairy Queen in Sulphur Springs offer drive-through service?
Yes, this Dairy Queen location has a drive-through for convenient service.
Is indoor and outdoor seating available at this Dairy Queen?
Yes, Dairy Queen offers both indoor seating and outdoor seating areas.
Can I order food online for pickup or delivery from this Dairy Queen?
Yes, you can place orders online for pickup or delivery through their website or the DQ Texas App.
Is Dairy Queen Sulphur Springs wheelchair accessible?
Yes, this location has wheelchair accessible entrance, parking, and restrooms.
Does Dairy Queen Sulphur Springs serve a children's menu?
Yes, they offer a children's menu suitable for young guests.
Does Dairy Queen Sulphur Springs serve coffee and dessert?
Yes, they serve coffee as well as a variety of desserts.
What nearby car wash options are available if I visit Dairy Queen Sulphur Springs?
Nearby car wash options include Wilk's Classic Car Wash and Regal Car Wash, where you can get your car cleaned while enjoying your meal.
Are there any nearby dining options in Sulphur Springs if I want to try something different from Dairy Queen?
Yes, nearby dining options include Sakura Sushi & Seafood Grill for sushi and seafood, Taco Bell for Mexican food, and Sonic Drive-In for fast food burgers.
What healthcare facilities are close to Dairy Queen in Sulphur Springs for emergencies or urgent care?
Nearby healthcare facilities include CHRISTUS Urgent Care, CHRISTUS Trinity Clinic Urgent Care, and Express Care for emergency and urgent medical services.