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Arby's

3.9
(1543 reviews)
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Business Details

1200 South Hillcrest Dr, Sulphur Springs, TX
75482, United States
(903) 885-4050
http://www.arbys.com/locations/us/tx/sulphur-springs/1200-south-hillcrest-dr/store-7046
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1200 South Hillcrest Dr, Sulphur Springs, TX
75482, United States

Hours

Reviews

3.9
1,543 reviews
5 stars
700
4 stars
382
3 stars
243
2 stars
75
1 star
143

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service and long wait times for their orders.

Food Quality

Mixed reviews on food quality, with some praising freshness while others complained about cold or poorly prepared items.

Staff Attitude

Staff were often described as friendly and helpful, though there were instances of rudeness reported.

Order Accuracy

Many customers experienced issues with incorrect orders or missing items.

Cleanliness

The cleanliness of the dining area was inconsistent, with some reviews noting dirty tables.
  • MB
    Mary Braswell
    Jan 20, 2026
    3.0
    UPDATE: I went today asked for a regular roast beef add tomatoes lettuce and red ranch. It was so delicious. Im not mad at the employees its just improper management and training... A super roast beef sandwich should have more than shredded lettuce and meat. Wheres my tomato? Where is red ranch? Twice now. I let it slide once
  • KM
    Kathy Mitchell
    Nov 7, 2025
    3.0
    Slow getting your order and sometimes it's cold
  • WA
    wayne atha
    Nov 4, 2025
    5.0
    Staff was great & for fast food, them steak bits are off the chain.
  • KD
    Kendall Dickerson
    Oct 29, 2025
    2.0
    Took forever to get service, the cashier was out back pacing the parking lot when we pulled in and i guess didn't realize we parked there to get food there. Nobody else inside acknowledged we existed.
  • TB
    Taylor Burrow
    Oct 23, 2025
    1.0
    Slowest service, waited 20 minutes then they forget half the order and had to sit even longer. Only reason to stay in business in that truck stop.
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Brand Certified Facts from Arby's

This information is certified by Arby's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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