Brand Certified
Subway
3.5(235 reviews)
Certified by Subway • Mar 01, 2026
Business Details
16639 W Airport, Sugarland, TX
77498, United States
Certified by Subway • Mar 01, 2026
(281) 277-7974
Certified by Subway • Mar 01, 2026
https://www.subway.com
Certified by Subway • Mar 01, 2026
About
Certified by Subway • Mar 01, 2026
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Sugarland Subway® Restaurant at 16639 W Airport brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Certified by Subway • Mar 01, 2026
Hours
Certified by Subway • Mar 01, 2026
Reviews
3.5
235 reviews
5 stars
120
4 stars
24
3 stars
7
2 stars
12
1 star
72
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported poor service, including rude staff, incorrect orders, and lack of responsiveness to complaints.
Food Quality
Many reviews highlighted issues with food quality, including stale bread, poorly made sandwiches, and missing ingredients.
Cleanliness
Some customers appreciated the cleanliness of the location, while others noted unsanitary conditions, such as hair found in food.
Customer Experience
Several customers expressed dissatisfaction with their overall experience, citing unprofessional behavior from staff and a lack of customer care.
- NPNavin Patel5 days ago5.0Good place for subway sandwich. Clean & neat .
- SGSarah GuzmanFeb 25, 20261.0Went to speak with the manager, and the gentleman at the register was extremely nice. However, when he went back to get the Manager, she told me she doesn’t have time for anything as she was talking loudly on speakerphone to somebody on the phone. (Definitely a personal call) She was extremely rude and dismissive. Not a way to run the store or keep business. 2/25/2026 3pm
- APAalok PatelFeb 21, 20261.0Ever since this location was bought by a new owner(about 8 months ago) the service has been terrible. In the beginning it wasn’t bad but now it is just awful. The past 3 times I’ve ordered they have mixed up the bread on the orders. It’s really not that hard to read Italian or multigrain. They just assume you want the same bread without reading. The previous owner was so much better. The new family couldn’t care less. When you walk in they look like they hate their job. The only reason I still come here is because it is 5 mins from my house but I’m really considering going to a different location going forward.
- EEErik EucedaFeb 18, 20261.0The lady here last time I tried to get subway saw me arrive at 8:30 and I knocked to get her attention. She saw me and HID never came out like what? Today I got here at 9 instead and was recieved already with such a bad attitude. I hope I don't get a stomach ache eating this.
- RWReuben WilsonFeb 12, 20265.0very great service….I dine everyday because of the service of martina …and the guy name is navy
Frequently Asked Questions About Subway
Where is the Subway restaurant in Sugarland located?
The Subway is located at 16639 W Airport, Oak Lake Plaza, in the Fort Bend area of Sugarland, TX 77498.
What are the operating hours of the Subway at Oak Lake Plaza?
The Subway is open Monday through Saturday from 8:00 AM to 10:00 PM, and Sunday from 9:00 AM to 10:00 PM.
What types of meals does this Subway serve?
This Subway serves breakfast, lunch, and dinner.
What ordering options are available at this Subway?
You can order for in-store pickup, curbside pickup, or delivery.
Does this Subway offer catering services?
Yes, this Subway offers catering services to meet your group needs.
Can I dine in at this Subway location?
Yes, this Subway serves dine-in customers.
Does this Subway location have a drive-through?
No, this Subway does not have a drive-through service.
Are there any nearby restaurants if I want to try something different from Subway?
Nearby you can find Pizza Hut for pizza and American cuisine, Nick's Italian Restaurant for Italian food, Ruthie's Tex-Mex for Mexican dishes, Wendy's for burgers and fast food, and TG's Cravings offering American-style food.
What nearby places could I visit before or after dining at this Subway?
Close to Subway are Let Me Out Escape Rooms for entertainment, Amore Nails & Spa for beauty treatments, and Aliana Animal Hospital if you need pet care services.
Are there any nearby coffee shops or cafes near the Subway at Oak Lake Plaza?
Yes, Ziggi's Coffee and Mylk Box are nearby options if you're looking for coffee or bubble tea after your meal.
Brand Certified Facts from Subway
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