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Subway

3.5
(235 reviews)

Business Details

16639 W Airport, Sugarland, TX
77498, United States
(281) 277-7974
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Sugarland Subway® Restaurant at 16639 W Airport brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
16639 W Airport, Sugarland, TX
77498, United States

Hours

Reviews

3.5
235 reviews
5 stars
120
4 stars
24
3 stars
7
2 stars
12
1 star
72

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor service, including rude staff, incorrect orders, and lack of responsiveness to complaints.

Food Quality

Many reviews highlighted issues with food quality, including stale bread, poorly made sandwiches, and missing ingredients.

Cleanliness

Some customers appreciated the cleanliness of the location, while others noted unsanitary conditions, such as hair found in food.

Customer Experience

Several customers expressed dissatisfaction with their overall experience, citing unprofessional behavior from staff and a lack of customer care.
  • NP
    Navin Patel
    5 days ago
    5.0
    Good place for subway sandwich. Clean & neat .
  • SG
    Sarah Guzman
    Feb 25, 2026
    1.0
    Went to speak with the manager, and the gentleman at the register was extremely nice. However, when he went back to get the Manager, she told me she doesn’t have time for anything as she was talking loudly on speakerphone to somebody on the phone. (Definitely a personal call) She was extremely rude and dismissive. Not a way to run the store or keep business. 2/25/2026 3pm
  • AP
    Aalok Patel
    Feb 21, 2026
    1.0
    Ever since this location was bought by a new owner(about 8 months ago) the service has been terrible. In the beginning it wasn’t bad but now it is just awful. The past 3 times I’ve ordered they have mixed up the bread on the orders. It’s really not that hard to read Italian or multigrain. They just assume you want the same bread without reading. The previous owner was so much better. The new family couldn’t care less. When you walk in they look like they hate their job. The only reason I still come here is because it is 5 mins from my house but I’m really considering going to a different location going forward.
  • EE
    Erik Euceda
    Feb 18, 2026
    1.0
    The lady here last time I tried to get subway saw me arrive at 8:30 and I knocked to get her attention. She saw me and HID never came out like what? Today I got here at 9 instead and was recieved already with such a bad attitude. I hope I don't get a stomach ache eating this.
  • RW
    Reuben Wilson
    Feb 12, 2026
    5.0
    very great service….I dine everyday because of the service of martina …and the guy name is navy

Frequently Asked Questions About Subway

Where is the Subway restaurant in Sugarland located?

The Subway is located at 16639 W Airport, Oak Lake Plaza, in the Fort Bend area of Sugarland, TX 77498.

What are the operating hours of the Subway at Oak Lake Plaza?

The Subway is open Monday through Saturday from 8:00 AM to 10:00 PM, and Sunday from 9:00 AM to 10:00 PM.

Brand Certified Facts from Subway

This information is certified by Subway and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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