Whataburger

4.1
2103 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
17480 W GRAND PKWY S, SUGAR LAND, TX
77479, United States

Hours

Reviews

4.1
2,103 reviews
5 stars
1,167
4 stars
446
3 stars
172
2 stars
102
1 star
216

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported long wait times, often exceeding 20 minutes, both in drive-thru and curbside orders.

Food Quality

Inconsistent food quality was noted, with some customers experiencing cold or poorly prepared meals, while others praised the freshness and taste.

Customer Service

Customer service experiences varied widely; some praised friendly staff and effective management, while others reported rude interactions and poor handling of orders.

Cleanliness

Several reviews mentioned cleanliness issues, particularly with the dining area and restrooms.

Management Issues

Concerns were raised about management practices, including employee treatment and overall store leadership, impacting service quality.
  • MG
    madison granger
    Nov 15, 2025
    1.0
    paid for a large fry and they gave me a regular
  • FF
    furn
    Nov 13, 2025
    5.0
    first time customer here and this place had amazing service and the store manager (mr. lino) was really nice and helpful with questions about the menu plus the food was very good! cant wait to visit again!
  • AP
    Amanda Pike
    Nov 10, 2025
    5.0
    I use the app for ordering and curbside pickup. I always have great experience. I’m fortunate the times I go, Amatur is often working. Always very sweet, goes above and beyond, and has a very cheerful personality. Thank you for the great experience.
  • JN
    Johnny Nobel
    Nov 9, 2025
    5.0
    fast service and friendly staff :)
  • AE
    Aurora Escochea.
    Oct 16, 2025
    3.0
    I'm so happy to see they are putting up the fly zapper... That's the only problem with Whataburger... At every one we stop at you are fighting off flies,instead of enjoying your meal....

Frequently Asked Questions About Whataburger

What are the operating hours for the Whataburger location in Sugar Land, TX?

This Whataburger location is open 24 hours a day, 7 days a week, although holiday hours may differ.

What pickup and delivery services does Whataburger offer?

Whataburger offers in-store pickup, curbside pickup, and delivery services.