Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.
Customers frequently reported long wait times, often exceeding 20 minutes, particularly during busy hours and at drive-thrus.
Food Quality
There were mixed reviews on food quality, with some customers receiving cold or improperly prepared items, while others praised the freshness and taste.
Customer Service
Customer service experiences varied widely; some staff were noted for their friendliness and professionalism, while others received criticism for poor attitudes and mistakes with orders.
Cleanliness
Several reviews mentioned cleanliness issues, particularly with the dining area and restrooms, impacting the overall dining experience.
Order Accuracy
Multiple customers reported issues with incorrect orders and missing items, indicating a need for improved order management.
AC
Anthony Cloudy
6 days ago
5.0
I was shocked at how phenomenal the quality was this morning. I've never had a better Whataburger experience. The tea was fresh brewed as heck, my food was hot and perfect, whatever y'all are doing here, it's working! Amazing job!
LC
Lux Cd
Jan 4, 2026
1.0
Trash food options with crazy inflated prices & slow service. Got stuck in a line for no reason for way too long with no way to pass. I asked the employees twice but they didn’t seem to care
DH
Daniel Harris
Jan 4, 2026
3.0
20 plus minutes for a triple meat with fries and I was the only one in the drive thru at 6am. Not a good experience it's supposed to be fast food. On top of that Luke warm fries. Will give credit for the burger being warm.
JA
John Abraham
Dec 29, 2025
1.0
Unfortunately, this location has very long wait times. On multiple occasions, we’ve had to wait around 30 minutes just to receive our food, which is far longer than expected for fast food. Even more disappointing, the food has sometimes been cold by the time it’s served.
NN
niesha
Dec 16, 2025
1.0
Service here is very slow in the morning. They take there time taking orders at drive thru and on the inside. The cooks are not in a rush to get orders out. Do no go here if you do not have more than 30 minutes to spare before work you will be late.
What are the operating hours for the Whataburger location in Sugar Land, TX?
This Whataburger location is open 24 hours a day, 7 days a week, although holiday hours may differ.
What pickup and delivery services does Whataburger offer?
Whataburger offers in-store pickup, curbside pickup, and delivery services.
Where is the Whataburger in Sugar Land located?
It is located at 17480 W Grand Pkwy S, Sugar Land, TX 77479, USA.
Does this Whataburger serve breakfast and vegetarian options?
Yes, they serve breakfast and have vegetarian options available.
Can I find seating and wheelchair accessible facilities at this Whataburger?
Yes, this location has seating, wheelchair accessible entrance, parking, seating, and restroom.
Is there free parking available at Whataburger on W Grand Pkwy S?
Yes, free parking lot is available at this Whataburger location.
How can I order from the Whataburger in Sugar Land?
You can order from their menu online via https://whataburger.com/menu?unitNum=797 or visit their website https://locations.whataburger.com/tx/sugar-land/17480-w-grand-pkwy-s.html.
Which nearby medical facilities could I visit before or after grabbing a meal at Whataburger?
Nearby medical facilities include Memorial Hermann Surgery Center Sugar Land, Houston Retina Associates, Foot and Ankle Associates, and Memorial Hermann-GoHealth Urgent Care.
Are there other dining options close to Whataburger on W Grand Pkwy S?
Yes, nearby dining options include Hot Bowl Mongolian Grill, Chick-fil-A, Jfins' American Grill, Smoothie King, and First Watch - Riverpark for various cuisines and meals.
What services are available near Whataburger for shopping and errands?
Nearby you can find Bank of America Financial Center and ATM, The UPS Store, Mattress Firm, and HomeBuy Solutions for banking, shipping, furniture, and real estate services.