Business Details
About
Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Sugar Land, TX we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Sugar Land, TX hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
2.6
227 reviews
5 stars
66
4 stars
18
3 stars
16
2 stars
19
1 star
108
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported rude and unprofessional service from staff, with many experiences of long wait times and incorrect orders.
Food Quality
Many reviews highlighted issues with food quality, including cold, stale, or improperly prepared items, leading to dissatisfaction.
Cleanliness
Some customers noted that the restaurant was clean, while others reported unsanitary conditions and poor maintenance.
Management Issues
Several reviews mentioned poor management practices, including lack of staff training and unresponsive management during customer complaints.
Customer Experience
Customers expressed frustration over the inconsistency of their experiences, with some praising the food and service while others had negative encounters.
- JRJordan RandallOct 24, 20254.0I don't know why the reviews are bad. It was clean, the service was great and the food was spot on.
- RRRizwanOct 5, 20251.0Placed an order drive through, no sauce, charged for tenders and no tenders in the bag. First time and last time.
- SSShelita SchoenerOct 4, 20251.0I had to tell this lady my order 6 times because she didnt understand I wanted a sausage biscuit and honey butter biscuit and 2 seasoned potatoes... easy right... not for her. Then proceeds to give me a honey butter CHICKEN biscuit. When I go in her attitude is trash so I ended up just leaving. I understand the 2 stars now, also notice how nobody from Wendy's responds time to go to social media I guess
- BTbibin thomasSep 16, 20255.0Great location
- TBTomaiah BradleyAug 2, 20251.0Had to pull to the side and wait for ice cold chili.
Frequently Asked Questions About Wendy's
Is 076 Riverstone Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Sugar Land, TX?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Sugar Land, TX into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (346) 690-4509.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 076 Riverstone Wendy’s serve breakfast?
Yes, this Wendy’s location in Sugar Land, TX serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours of Wendy's at 18911 University Blvd, Sugar Land, TX?
Wendy's is open daily from 6:00 AM to midnight (00:00).
Does this Wendy's location offer drive-through service?
Yes, the drive-through is open daily from 6:00 AM to midnight (00:00).
Can I order Wendy's food online or via an app?
Yes, you can order through the Wendy's app or online at https://order.wendys.com.
What payment methods are accepted at Wendy's Sugar Land?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
Does this Wendy's location serve breakfast?
Yes, Wendy's Sugar Land serves breakfast, including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
How can I provide feedback or contact Wendy's Sugar Land?
You can contact them directly at (346) 690-4509, call customer care at 888-624-8140, or use their online Contact page and Customer Satisfaction Survey.
Where can I find nutritional and allergen information for Wendy's menu?
Nutrition and allergen information is available in-restaurant, on the Wendy's app, or at https://order.wendys.com/categories?site=menu.
Are there any nearby places where I can grab a quick snack or coffee before or after visiting Wendy's?
Yes, nearby you can visit Main Squeeze Juice Co., a smoothie and cafe spot, or Timewise, a convenience store.
Is there a bank close to Wendy's for convenient transactions while dining?
Yes, Chase Bank and Regions Bank are close by, making banking easy while you enjoy your meal.
What fitness or wellness centers are near Wendy's to complement a healthy lifestyle?
Nearby fitness options include Orangetheory Fitness, CYCLEBAR cycling classes, StretchLab, and F45 Training Riverstone TX gym.