Taco Bell

3.3
762 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 13325 University Blvd. in Sugar Land. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
13325 University Blvd., Sugar Land, TX
77479, United States

Hours

Reviews

3.3
762 reviews
5 stars
297
4 stars
133
3 stars
66
2 stars
43
1 star
223

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional staff, with many customers expressing frustration over poor service and lack of acknowledgment.

Order Accuracy

A significant number of customers reported issues with incorrect orders, including missing items and wrong modifications.

Food Quality

While some customers enjoyed the food, many others complained about the freshness and quality, with reports of stale items and poorly prepared meals.

Speed of Service

Some reviews praised quick service, particularly in the drive-thru, while others experienced long wait times and delays.

Cleanliness

A few customers noted that the location was clean and well-maintained, contrasting with others who described it as dirty and poorly managed.
  • CW
    Cedric W.
    5 days ago
    1.0
    This supervisor Jose called my son at 9pm being very very disrespectful yelling at him because my son was trying to reach out to him for another co-worker. My problem is my son is a minor and I don't yell at him, Jose is not about to. This guy is not supervisor material he needs to be removed. I'm trying to let corporate handle it before I do. I will take this to BBB if need be. I need to talk to someone in corporate in regards to this or I will be forced to take this further.
  • WW
    Willie Woods
    Nov 5, 2025
    5.0
    Me and Ms WoodZ walked out of there ringing the bell so the city of Sugar Land could here us. The fountain drinks hit you in the chest, the good hurt. The food the crew dished out today was hot fresh and above great. This is the best Taco Bell we've been to in years. Rever, Chander, Roberto and Ma put it down while on the clock, up they pay for making this Taco Bell a treasure...WTZZ MOCITY, TX
  • AG
    Austin Gross
    Nov 2, 2025
    1.0
    Ordered my food, waited for it to come, it never did. Asked about it, was told to sit down. Still didn’t come and asked about it again, then was asked where I was (I never left the building). I told them this and then received a wrong order. I really loved this place and felt let down and betrayed today. I will return eventually to see if this location has reearned my trust.
  • GS
    Gold Soul
    Oct 25, 2025
    1.0
    Was excited to order a new menu item, asked for no ice with my refresher , ended up receiving ice, staff unfriendly in removing my ice, Friday night around 11 pm, young lady on staff was terrible with disgusting immature attitudes. I DO NOT RECOMMEND!! DO NOT GO HERE !!! Unless you want subpar service . Drink was extremely watered down.
  • SM
    Steven Morrow
    Oct 17, 2025
    1.0
    This is the second bad experience I’ve had at this specific Taco Bell. I believe she’s a shift leader, which is sad, but Keysee was super rude to us in the drive thru last time we came and I let it slide. Today she decided to be funny and give us a totally melted “freeze” it was literally water. It was 4 dollars wasted and I didn’t feel it was worth it going in there to fight with her about it so I just left. She is super rude all the time. I won’t be coming back to this location when there’s way better one’s not too far away. Get better at your job, Keysee.

Frequently Asked Questions About Taco Bell

What are the Taco Bell drive-thru hours at 13325 University Blvd., Sugar Land?

The drive-thru is open from 9:00 AM to 2:00 AM Monday through Thursday and Sunday, and from 9:00 AM to 3:00 AM on Friday and Saturday.

Where is the Taco Bell located in Sugar Land, TX?

It's located at 13325 University Blvd., Sugar Land, TX 77479, USA.