Taco Bell

Reviews

• GS

  Gold Soul

  Nov 17, 2025
  1.0
  Waited a while for the bathroom because the employee was “cleaning” it, asked for water as I wait, had to go through a million things just to get a cup of water; it’s insane, how these workers are so ignorant as if a cup of water is damgerous to give out.
• KF

  Kodi Flo

  Nov 1, 2025
  1.0
  Went to this location around 12am and ordered a 4 piece chicken strip, a hard shell taco, and a loaded nacho. When I pulled off I noticed I only had 2 chicken strips and my taco was more empty than full. I turned around to tell them about my order and it did get fixed however we were not the only people whose order was as not correct. On a good note the older Caucasian woman at the window was helpful and understanding while another worker was laughing in the back, making jokes and just seemed high or a little intoxicated. That particular worker admitted at the window that he was the one responsible for making the taco.
• MU

  Mann USA

  Oct 13, 2025
  5.0
  Great Taco place… thanks for opening in Sugarland. Big shout out to Ashley… made our day. We were there with big family and Ashley was very accommodating with our request. Food is great and drinks superb.
• HV

  Hannah Velez

  Oct 12, 2025
  1.0
  Went through the drive through and it took us a minute to order because I left my glasses at home so I was squinting to see the menu. Seems like a pointless thing to need to add but we weren’t even in line for long, and the guy said, “the dining room is open too” after we said we needed a minute to order. When we finally ordered and pulled up to the window the guy said, “can you pull back around? You guys took way too long to order.” This was extremely disrespectful and I was honestly scared if he was gonna spit in our food because I’ve never had someone be disrespectful for having to wait 2 minutes before I ordered my food. This man should be fired. It was absolutely terrible customer service and there was nobody in the like but us. This occurred around 9:30p.m. on Sunday, October 12. If the managers can figure out who this worker was, that would be greatly appreciated because someone needs to redo their training. I’ve worked a few years in fast food and even on my worst days i’m not this disrespectful.
• DP

  Dhruma Patel

  Oct 5, 2025
  1.0
  I love Taco Bell but this was one of my WORST EXPERIENCES HERE. I WISH I COULD GOVE 0 FOR CUSTOMER SERVICE. I DID AN ONLINE ORDER AND THEY MADE ME GO TWICE AROUND THE DRIVE THROUGH AS APPARENTLY IF YOU ORDER MULTIPLE TIMES YOU GOTTA GO BACK IN THE LINE AND SAY YOUR ORDER NAME. AND WHEN I TRIED TO SAY I DID 2 ORDER, THEY JUST STATED THAT I NEED TO GO BACK IN THE LINE (which had like 3 other cars in it). WHEN MY THRN FINALLY CAME IN THEY WERENT EVEN IN THE BOX AND WHEN I TRIED TO CALL THEY JUST DIDNT PICK UP FOR 5 times. THEN HE FINALLY SHOWED UP AND HE DIDNT EVEN MADE MY ORDER EVEN THOUGH I PLACED IT LIKE 20 mins AGO.

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