Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Sugar Land Subway® Restaurant at 11549 Hwy 6 S brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Numerous reviews highlighted poor service, including rude staff, incorrect orders, and long wait times.
Food Freshness
Customers frequently reported issues with stale or unsatisfactory food quality, including old bread and missing ingredients.
Staff Attitude
Many reviews mentioned unprofessional and unfriendly behavior from employees, contributing to a negative dining experience.
Operational Issues
Customers experienced problems with store hours, including early closures and unavailability of menu items.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their excellent service and noted positive experiences with food quality.
AY
Ariana Yang
Nov 9, 2025
1.0
Paid and extra 2.50 for double meat and more cheese. Ended up with less than a regular sandwich meat wise. Never again.
JZ
Jawed Zulfiqar
Nov 6, 2025
1.0
Stop by here just now. Worst service I have ever seen at a subway. I would have given negative 10 star if there was an option to give. The cashier didn’t welcome us. When we got in, he was on the phone, and didn’t wash his hands. It didn’t look like he is happy to work there and care for the business.
TB
Teresa Bach
Oct 28, 2025
1.0
Never coming back to this location.
The last time I came, they weren’t open even though their posted hours said 8:00 AM. I waited about 15 minutes and they still hadn’t opened, so I left.
Today, I gave them another chance and came about 35 minutes after opening, but nothing was ready. The worker was still taking out ingredients while making my order, the toaster wasn’t warmed up, and the only cookies available were from the previous day.
Very disappointing experience both times.
SS
Selina Sutar
Oct 25, 2025
1.0
I should put 0 star for the service. We buy subway from everywhere but this people are crazy like they are not serving the way other subway serve. Crazy
HH
haris humayun
Oct 9, 2025
1.0
I don’t usually leave reviews unless a place truly deserves 5 stars — but this Subway has earned the exact opposite. I’ve been coming here for nearly 20 years, and this location has become absolutely terrible. Every single time I place an online order, it’s wrong. Not once or twice — every single time. I end up having to go back, and instead of taking responsibility, the staff are rude, dismissive, and act like it’s somehow my fault. There’s never an apology, never an offer to make it right — just complete indifference.
This place has gone from decent to downright awful. The service is lazy, the attitude is unprofessional, and the quality control is nonexistent. I can see why it’s rated 3 stars, but honestly, that’s generous — this location has turned into absolute garbage.
Subway is located at 11549 Hwy 6 S in the Fort Bend area of Sugar Land, TX 77479.
What are the operating hours for Subway in Sugar Land?
Subway is open from 8:00 AM to 11:00 PM Monday through Saturday, and from 9:00 AM to 11:00 PM on Sundays.
What meal times does Subway serve?
Subway serves breakfast, lunch, and dinner.
Does Subway in Sugar Land offer in-store dining?
Yes, this Subway location serves dine-in customers as well as take-out and delivery.
What pickup and delivery options are available at Subway Sugar Land?
Subway offers in-store pickup, curbside pickup, and delivery services for customer convenience.
Does Subway Sugar Land provide catering services?
Yes, Subway offers catering services to assist with your event needs.
Where can customers find the menu for Subway Sugar Land?
The menu is available online at https://subway.com/en-us/restaurant/23055-0/menu/?utm_source=yext-other&utm_medium=local&utm_term=acq&utm_content=23055&utm_campaign=evergreen-2020
What nearby restaurants can customers visit in Sugar Land along with Subway?
Nearby restaurants include multiple Subway locations, Papa John's Pizza, Snowfox, and Starbucks, offering a variety of dining options.
Are there wellness or spa services near Subway Sugar Land?
Yes, Foot Spa Reflexology is a nearby option for massage and reflexology services to help you relax before or after your meal.
What other shopping or service options are close to Subway in Sugar Land?
Nearby you can find AT&T Sugar Land for shopping, Bank of America Advanced Center for banking, Pet Supplies Plus for pet retail, and KeyMe Locksmiths for locksmith services.