Subway

3.6
330 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Sugar Land Subway® Restaurant at 13425 University Blvd. brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
13425 University Blvd., Sugar Land, TX
77479, United States

Hours

Reviews

3.6
330 reviews
5 stars
162
4 stars
43
3 stars
30
2 stars
15
1 star
80

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant number of customers experienced rude and unhelpful service from staff, with some noting specific employees who were particularly negative.

Food Quality

Several reviews mentioned issues with food quality, including missing ingredients and old vegetables, leading to dissatisfaction with the meals.

Cleanliness

While some customers praised the cleanliness of the location, others reported unsanitary conditions, including hair found in sandwiches and dirty vegetables.

Staff Performance

There are mixed reviews regarding staff performance, with some employees receiving praise for their friendliness and efficiency, while others were criticized for being slow and inattentive.

Order Accuracy

Multiple customers reported issues with incorrect orders, including missing items and wrong sandwiches, contributing to overall dissatisfaction.
  • AH
    Alex htx89
    6 days ago
    5.0
    Grisela was really nice and professional and had a warm energy!
  • SC
    Swapnil Chauhan
    Dec 20, 2025
    1.0
    Poor quality subway, doesn’t know how to talk, even missing cheese on all sandwiches 🤔
  • JG
    Juana Gonzalez
    Dec 14, 2025
    5.0
    Everytime that I come to this Store I feel good and the employees very friendly
  • RZ
    rayyan zayan
    Nov 22, 2025
    5.0
    croos was really good
  • HD
    hamid dewani
    Nov 18, 2025
    1.0
    Was there this evening no customer service at all was very rude in service not Happy with customer service will never go to this location again

Frequently Asked Questions About Subway

Where is this Subway restaurant located?

This Subway restaurant is located at 13425 University Blvd., The Exchange at Telfair, Sugar Land, TX 77479, USA.

What are the operating hours for this Subway location?

The Subway at The Exchange at Telfair is open daily from 9:00 AM to 10:00 PM.