Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Sugar Land Subway® Restaurant at 13875 SW Freeway brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
3.4
231 reviews
5 stars
106
4 stars
28
3 stars
20
2 stars
5
1 star
72
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised the friendly and helpful staff, others reported rude and unwelcoming behavior from certain employees.
Cleanliness
Many customers noted that the store is clean and well-maintained, contributing positively to their experience.
Food Quality
While some customers enjoyed fresh and well-prepared food, others complained about old or poorly made sandwiches.
Staff Attitude
Several reviews highlighted issues with staff attitude, particularly from a few employees who were described as rude or dismissive.
Management Issues
There are concerns regarding management and staff training, with multiple reviews suggesting a need for better oversight and customer service training.
- JNJessie NguyenOct 24, 20251.0Me and my husband ordered 1 foot long, cut in haft to share. They have us 1 napkin. My husband asked for more napkin, they said there is only 1 napkin for 1 sandwich. 1st time I ever experienced.
- CGCynthia GuerraOct 7, 20255.0Great customer services ladies are always so helpful and very friendly, I love the vibe here and me and my manager are here once a week!
- HGHamid Ali (EPM GURU)Oct 6, 20251.0A spanish lady was not welcoming, frowned and was not willing to add more cucumbers for my son. That was the only topping i was adding and she was unhappy to add one more row of cucumbers. After a hot chit chat she added more cucumbers at the cost of $3 more. She made me and my kids unconfortable. She even went an extra mile and asked her manager about adding a few more cucumbers. It was a bad experience. Will never go there again to ruin my meal experience. Now I understand better why are they 3 starz
- CBCameron BrownOct 6, 20255.0The store is always clean and my favorite cookies are baked fresh! The staff is nice and friendly and quick to attend to customers. Rather I'm getting a combo or just a quick snack always a pleasure to stop in at this location. Would give 10 stars if possible!!
- MMMaxOct 3, 20255.0Genuinely the best expirence I’ve ever had at a sandwich place. Treated with kindness by everyone. Dearest regards - Max Wedlake
Frequently Asked Questions About Subway
Where is the Subway restaurant located in Sugar Land?
The Subway restaurant is located at 13875 SW Freeway, Sugar Creek Village, Sugar Land, TX 77478.
What are the operating hours of the Subway in Sugar Land?
The Subway is open every day from 8:00 AM to 9:00 PM.
Does the Subway at Sugar Creek Village offer delivery or pickup services?
Yes, this Subway offers both curbside pickup and delivery services for customer convenience.
Can I dine inside the Subway restaurant at Sugar Creek Village?
Yes, this Subway location serves dine-in customers in addition to takeout and delivery.
Does the Subway restaurant provide catering services for events?
Yes, the Subway at Sugar Creek Village offers catering services to meet your event needs.
What types of meals are served at the Subway in Sugar Land?
This Subway location serves breakfast, lunch, and dinner.
Where can I find the menu for the Subway at 13875 SW Freeway?
You can view the Subway menu online at https://subway.com/en-us/restaurant/47511-0/menu/.
Is there a tea room near the Subway at Sugar Creek Village where I can relax after my meal?
Yes, the Serenitea Tea Room is located nearby and is a great place to enjoy a tea after your Subway meal.
Can I visit a beauty salon near the Subway at Sugar Creek Village?
Yes, Eduard Jorj Salon and Maria Yari Salon are nearby beauty and hair salons you can visit.
Are there other services like laundry or pet stores near the Subway in Sugar Land?
Yes, River Oaks Cleaners (laundry services) and Ocean To You Aquariums (pet store) are located close to the Subway.