Subway

3.4
233 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Sugar Land Subway® Restaurant at 13875 SW Freeway brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
13875 SW Freeway, Sugar Land, TX
77478, United States

Hours

Reviews

3.4
233 reviews
5 stars
107
4 stars
29
3 stars
20
2 stars
5
1 star
72

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported excellent and friendly service, while others experienced rude and unwelcoming interactions from staff.

Cleanliness

The store was frequently noted as clean and well-maintained, although some reviews mentioned unsanitary conditions.

Food Quality

While some customers praised the freshness and quality of the food, others reported receiving old or poorly prepared items.

Staff Attitude

There were numerous complaints about staff being rude or dismissive, particularly from specific employees, leading to negative experiences for customers.
  • MJ
    Marquis Johnson
    4 days ago
    5.0
    Great location! I order from there almost daily and they have amazing customer service! I had and issue with an online order and they resolved ASAP. Delmi is amazing!!! Thanks!
  • ZT
    Zackary Taylor
    Jan 1, 2026
    5.0
    Look, we all know the struggle of finding a Subway that’s just right, and this one absolutely hit the spot. We got in and out quickly, the staff was polite and accommodating, and they even wrote which sandwich was which on the wrappers, something I haven’t seen in a long time. Definitely my new home base.
  • JN
    Jessie Nguyen
    Oct 24, 2025
    1.0
    Me and my husband ordered 1 foot long, cut in haft to share. They have us 1 napkin. My husband asked for more napkin, they said there is only 1 napkin for 1 sandwich. 1st time I ever experienced.
  • HG
    Hamid Ali (EPM GURU)
    Oct 6, 2025
    1.0
    A spanish lady was not welcoming, frowned and was not willing to add more cucumbers for my son. That was the only topping i was adding and she was unhappy to add one more row of cucumbers. After a hot chit chat she added more cucumbers at the cost of $3 more. She made me and my kids unconfortable. She even went an extra mile and asked her manager about adding a few more cucumbers. It was a bad experience. Will never go there again to ruin my meal experience. Now I understand better why are they 3 starz
  • CB
    Cameron Brown
    Oct 6, 2025
    5.0
    The store is always clean and my favorite cookies are baked fresh! The staff is nice and friendly and quick to attend to customers. Rather I'm getting a combo or just a quick snack always a pleasure to stop in at this location. Would give 10 stars if possible!!

Frequently Asked Questions About Subway

Where is the Subway restaurant located in Sugar Land?

The Subway restaurant is located at 13875 SW Freeway, Sugar Creek Village, Sugar Land, TX 77478.

What are the operating hours of the Subway in Sugar Land?

The Subway is open every day from 8:00 AM to 9:00 PM.