Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Sugar Land Subway® Restaurant at 13875 SW Freeway brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Many customers reported excellent and friendly service, while others experienced rude and unwelcoming interactions from staff.
Cleanliness
The store was frequently noted as clean and well-maintained, although some reviews mentioned unsanitary conditions.
Food Quality
While some customers praised the freshness and quality of the food, others reported receiving old or poorly prepared items.
Staff Attitude
There were numerous complaints about staff being rude or dismissive, particularly from specific employees, leading to negative experiences for customers.
MJ
Marquis Johnson
4 days ago
5.0
Great location! I order from there almost daily and they have amazing customer service! I had and issue with an online order and they resolved ASAP. Delmi is amazing!!! Thanks!
ZT
Zackary Taylor
Jan 1, 2026
5.0
Look, we all know the struggle of finding a Subway that’s just right, and this one absolutely hit the spot. We got in and out quickly, the staff was polite and accommodating, and they even wrote which sandwich was which on the wrappers, something I haven’t seen in a long time. Definitely my new home base.
JN
Jessie Nguyen
Oct 24, 2025
1.0
Me and my husband ordered 1 foot long, cut in haft to share. They have us 1 napkin. My husband asked for more napkin, they said there is only 1 napkin for 1 sandwich.
1st time I ever experienced.
HG
Hamid Ali (EPM GURU)
Oct 6, 2025
1.0
A spanish lady was not welcoming, frowned and was not willing to add more cucumbers for my son. That was the only topping i was adding and she was unhappy to add one more row of cucumbers. After a hot chit chat she added more cucumbers at the cost of $3 more. She made me and my kids unconfortable. She even went an extra mile and asked her manager about adding a few more cucumbers. It was a bad experience. Will never go there again to ruin my meal experience. Now I understand better why are they 3 starz
CB
Cameron Brown
Oct 6, 2025
5.0
The store is always clean and my favorite cookies are baked fresh! The staff is nice and friendly and quick to attend to customers. Rather I'm getting a combo or just a quick snack always a pleasure to stop in at this location. Would give 10 stars if possible!!