Sonic Drive-In

3.5
552 reviews

About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Sugar Land, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 1110 Eldridge for the ultimate SONIC experience!

Location

Sonic Drive-In
1110 Eldridge, Sugar Land, TX
77478, United States

Hours

Reviews

3.5
552 reviews
5 stars
215
4 stars
106
3 stars
81
2 stars
41
1 star
109

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, long wait times, and incorrect orders, leading to frustration.

Staff Attitude

Mixed feedback on staff attitude; some praised friendly service while others reported rude behavior from specific employees.

Food Quality

Inconsistent food quality, with complaints about cold or poorly prepared items, though some customers enjoyed specific menu items.

Management Concerns

Several reviews highlighted poor management practices, including handling of customer complaints and overall restaurant maintenance.

Positive Experiences

Despite the issues, some customers had positive experiences with friendly staff and good food, indicating potential for improvement.
  • DD
    Debonaire Dino
    Nov 28, 2025
    1.0
    Why is there a cash option just for me to wait 13 minutes to bring the food out, and say you don’t have change and can’t serve me🫠 cuz you don’t have change. You don’t have $5? Ppl just be weird. Fer. Or whatever the name was
  • RO
    R.Keith Oliphant
    Nov 24, 2025
    2.0
    The service is slow. The staff is under maned BUT the guy works Hard
  • AS
    Ali Soomar
    Nov 18, 2025
    1.0
    Good food but service takes forever… barely any cars and I was waiting for over 10 minutes just to order. I ended up making a mobile order and only 5 minutes later did someone ask for my order. Terrible service and this isn’t even the first time this happened
  • DS
    David L Shaw
    Oct 29, 2025
    5.0
    Blessing
  • DD
    Deisy Diaz
    Oct 9, 2025
    1.0
    I NEED MY REFUND BACK!!! On the app you’re unable to cancel order Stupid location Placed an order online to pick up. pressed on the button 5x you can see the workers inside and no one answers the ordering machine. L I called the business 5x no one answers Sonic do better