Service Issues
Customers frequently reported slow service, long wait times, and incorrect orders, leading to frustration.
Staff Attitude
Mixed feedback on staff attitude; some praised friendly service while others reported rude behavior from specific employees.
Food Quality
Inconsistent food quality, with complaints about cold or poorly prepared items, though some customers enjoyed specific menu items.
Management Concerns
Several reviews highlighted poor management practices, including handling of customer complaints and overall restaurant maintenance.
Positive Experiences
Despite the issues, some customers had positive experiences with friendly staff and good food, indicating potential for improvement.