Papa Johns Pizza

3.1
177 reviews
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Business Details

13582 UNIVERSITY BLVD, Sugar Land, TX
77479, United States
(281) 545-1212
https://locations.papajohns.com/united-states/tx/77479/sugar-land/13582-university-blvd
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About

Pizza Restaurant
At Papa Johns Pizza in Sugar Land, TX, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Sugar Land pizza for any occasion. Call us for pizza delivery in Sugar Land or stop by 13582 UNIVERSITY BLVD for carryout to order the best pizza in Sugar Land, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
13582 UNIVERSITY BLVD, Sugar Land, TX
77479, United States

Hours

Reviews

3.1
177 reviews
5 stars
74
4 stars
21
3 stars
5
2 stars
7
1 star
70

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and unhelpful management.

Delivery Issues

Many customers experienced long wait times for delivery, with some orders taking over an hour and arriving cold.

Order Accuracy

Several customers reported incorrect orders, including missing items and wrong toppings.

Food Quality

Feedback indicated inconsistent food quality, with complaints about cold, tasteless pizza and poorly prepared items.

Positive Experiences

Despite the negative feedback, some customers praised the friendly staff and good pizza quality on certain occasions.
  • KK
    Kerem
    Nov 2, 2025
    5.0
    Idk his name but the ginger guy is very nice and cool.
  • SY
    Semih Yildiz
    Sep 27, 2025
    1.0
    I placed an order for pizza 25 minutes ago, and just as I was expecting it to arrive, they called only to inform me that the order had been canceled. They said they were "too busy" and only managed to let me know after 25 minutes. No apology. No sign of regret. Nothing. This experience clearly shows how little they value their customers and how poorly they handle their business. If this is how they treat orders, it says everything about the quality of their service and their commitment to customer satisfaction.
  • ST
    Shaan Tejani
    Sep 12, 2025
    5.0
    Just ordered pizzas from Papa John's after a while for a small event. Delivery was on time and pizza was fresh. The spicy buffalo wings are really good too. Will order again - our group was satisfied. Good place thank you.
  • JG
    JR Grimaldo
    Aug 20, 2025
    1.0
    Very poor sercice and getto people working there They have a bad day and start serving you with a attitude Employe thru my money back at me after paying what he was charging and took my food away Started using curse words and followed me outside I will never go there again and should off just gone to pizza hut
  • KK
    Kashaf Khan
    Jul 9, 2025
    1.0
    This is how I got my boneless honey chipotle wings. Also gave me a ranch when I picked honey mustard. So basically nothing was done correctly.
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Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in Sugar Land?

Delivery is available Monday through Thursday and Sunday from 9:30 AM to 1:00 AM, and until 2:00 AM on Friday and Saturday.

Can I order pizza online for carryout or delivery from Papa Johns Pizza?

Yes, you can order online for carryout or delivery via the Papa Johns website or their app.