Panera Bread

3.8
1706 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Sugar Land is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
1928 Highway 6, Sugar Land, TX
77478, United States

Hours

Reviews

3.8
1,706 reviews
5 stars
798
4 stars
385
3 stars
168
2 stars
102
1 star
253

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted issues with cleanliness, including dirty tables, sticky floors, and unsanitary bathrooms.

Customer Service

Customer service experiences varied widely, with some praising friendly staff while others reported rude behavior and long wait times.

Food Quality

Food quality was inconsistent, with some customers enjoying their meals while others complained about poorly prepared or incorrect orders.

Atmosphere

The atmosphere received mixed feedback, with some customers appreciating the ambiance while others noted unpleasant odors and a chaotic environment.

Order Accuracy

Many customers reported issues with order accuracy, including missing items and incorrect meals, leading to frustration.
  • DC
    Deb Cortez
    4 days ago
    1.0
    I have been to this store twice in one week and they have run out of bagels. Is this poor planning on mgmt? Panera is known for its bagels and to not have any when customers come in that is disappointing and sales lost!
  • JL
    Jane Lee
    Nov 16, 2025
    1.0
    My salad had black and yellow lettuce. When I pointed it out to an employee, she told me that’s how all the salads at Panera look. I said I didn’t want it, and she told me to take it to the trash in the back of the store. After I took a picture, she suddenly offered a refund for the low-quality salad. I’m never coming back to this Panera location.
  • MC
    Mister Coffee
    Nov 16, 2025
    1.0
    The place is dirty and the carpet stinks. There were flies. Not coming back
  • GU
    Google User
    Nov 16, 2025
    4.0
    This place is like THE BEST!! I love everything about it, the food, beverages, interior design, service, cleanliness. I feel SO fortunate to live close to this Panera. Also, special shoutout to the morning chefs Ellie and Cheyenne, they are EXCEPTIONAL employees with great personalities and friendly faces!!!
  • AD
    Anirial Dixon
    Oct 23, 2025
    1.0
    This Panera was honestly disappointing. As soon as I walked in, the smell was terrible… it really stank in there. I came to pick up a DoorDash order, and no one assisted me the entire time. One of the workers looked right at me but continued to walk a round instead of helping. I waited about 10 minutes, and when an employee finally came out, they helped two people who arrived after me. The energy in the store felt off, and the whole experience was just uncomfortable. Definitely not the kind of service or atmosphere you’d expect from Panera.

Frequently Asked Questions About Panera Bread

Does Panera Bread Sugar Land accept reservations?

No, this Panera Bread location does not accept reservations.

What are the delivery hours for Panera Bread Sugar Land?

Delivery is available from 6:00 AM to 9:00 PM Monday through Friday, and from 7:00 AM to 9:00 PM on weekends.