No store does more than your nearby H-E-B located at 19900 Southwest Fwy in Sugar Land, where you’ll find great prices, brands, quality, and selection. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico, and partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B brand products are made for the love of Texans and deliver uncompromising quality. H-E-B now offers convenient curbside pickup and grocery delivery in over 250 locations.
While many customers praised the friendly and helpful staff, there were notable complaints about rude and unprofessional behavior from some employees.
Cleanliness
Most reviews highlighted the cleanliness of the store, although a few customers noted issues with trash in the parking lot and some areas of the store.
Product Availability
Customers generally appreciated the variety and availability of products, though some expressed disappointment with specific items being out of stock or not meeting expectations.
Parking and Accessibility
Several reviews mentioned difficulties with parking, particularly during busy times, and suggested that the parking lot could be improved.
SG
sara griffitht
Feb 7, 2026
1.0
I went there last night to get a few things with my kids And the cashier was very rude to me to the point it made me and my kids uncomfortable.
EM
Eunice Marshall
Feb 4, 2026
4.0
I almost exclusively shop at this H.E.B. and I'm always impressed with my service.
My only negative experience was with one manger who was looking over the registers. She barked out orders at my 1 year old son and I not to take our cart in the restroom (this was before we went grocery shopping, we had nothing in our cart), which we had never been told before and done countless times and there is also no sign saying to not bring carts in. I can totally understand her directions even just for sanitary reasons, but there was no kindness/understanding for a mom just trying to use the restroom and change her son's diaper. Just a simple smile or "I apologize for any inconvenience," would have gone a long way. Shopping with a toddler is hard. My guess is that she was not a mom.
HP
Hailey Prophet
Jan 30, 2026
5.0
Checkout is usually speedy, I always go to Cam's register because she is the quickest and friendliest cashier. The produce selection is very very good, Items that are hard to find at other stores are accessible at HEB. Meat fridges appear to be clean and never smell like Walmart does. I do miss a few of the specialty items that HEB used to have like the small whole rose buds and other imported items in the foreign food isle. This HEB is pretty good despite it being smaller and having less of a selection compared other HEB stores but it ALWAYS beats walmart.
LN
landongameon nikatron
Jan 10, 2026
1.0
Pharmacy at this HEB is the worst. Rude, unprofessional, slow, lazy. Management got horrible attitude. If you ever been there or will visit you will understand immediately who exactly I'm talking about. Avoid at any cost, go to different one.
EV
Evona Vasquez
Dec 31, 2025
5.0
HEB – Outstanding Service and the Best Overall Shopping Experience!
Hands down, HEB offers the best prices, products, and variety compared to any local retailers. I always enjoy shopping here, but my recent visit was exceptional thanks to three standout employees who went above and beyond.
German in Produce was incredibly helpful. I asked for organic iceberg lettuce, and when there wasn’t any in the section he was stocking, he directed me to another area. Moments later, he returned with a fresh box straight from the back, opened it with a smile, and let me pick the best heads. Truly exceptional service!
At checkout, Ashley W was patient and kind when several post-holiday markdown items didn’t ring up correctly. She carefully corrected each price to ensure I was charged properly—great attention to detail.
Luz, the bagger, exceeded expectations too. While Ashley fixed the pricing issues, Luz proactively scanned larger items and anything that didn’t need bagging, speeding up the process and making everything smoother. Her genuine smile and positive attitude were unmatched.
This level of teamwork, positive attitude, and genuine care isn’t my first experience at HEB, but these three made a real positive impact. Thank you, German, Ashley, and Luz—you deserve recognition! Highly recommend this store for the unbeatable selection, value, and service. ⭐⭐⭐⭐⭐
Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?
Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions
Where does H-E-B source its meat?
H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.
What are the operating hours of the H-E-B store in Riverpark, Sugar Land?
The H-E-B store is open daily from 6:00 AM to 11:00 PM.
Where is the H-E-B store located in Sugar Land?
You can find the H-E-B at 19900 Southwest Fwy, Sugar Land, TX 77479, USA.
What types of products can I buy at the H-E-B Riverpark store?
H-E-B offers a wide range of products including Food & Drinks, Home and Kitchen, Health & Beauty, Baby & Toys, Flowers, Outdoors & Sports, and Office & School supplies.
Does the H-E-B store at Riverpark accept mobile and contactless payments?
Yes, the store accepts various payment methods including American Express, Apple Pay, Android Pay, Samsung Pay, Visa, Mastercard, Discover, cash, and checks.
Is the H-E-B store wheelchair accessible?
Yes, the store has wheelchair accessible entrances and parking, as well as public restrooms that are accessible.
Does this H-E-B location offer grocery delivery or curbside pickup?
Yes, H-E-B provides convenient curbside pickup and grocery delivery services in over 250 locations, including this one.
Where can I find weekly deals for the H-E-B Riverpark store?
You can find weekly deals and the latest ads at https://www.heb.com/weekly-ads/weekly-deals/563.
Are there nearby ATM services close to H-E-B in Riverpark?
Yes, there are several ATM options nearby including Wells Fargo ATM, The Exchange Network ATM, HEB ATM, and a Coinme currency exchange ATM, which can help you access cash conveniently during your visit.
What nearby dining options are available around H-E-B Riverpark for a quick meal?
Nearby dining options include Honeysuckle White, known for fast food, Subway sandwich shops, and Baskin-Robbins ice cream shop — great places to grab a bite before or after shopping at H-E-B.
Are there any nearby services where I can get a haircut or beauty treatments near H-E-B?
Yes, TGF Hair Salon and Supercuts are located nearby, offering haircuts and beauty treatments if you want to combine your shopping trip with some grooming services.
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