H-E-B

4.5
2081 reviews

About

Grocery StoreH-E-B
No store does more than your nearby H-E-B located at 19900 Southwest Fwy in Sugar Land, where you’ll find great prices, brands, quality, and selection. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico, and partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B brand products are made for the love of Texans and deliver uncompromising quality. H-E-B now offers convenient curbside pickup and grocery delivery in over 250 locations.

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

H-E-B
19900 Southwest Fwy, Sugar Land, TX
77479, United States

Hours

Reviews

4.5
2,081 reviews
5 stars
1,451
4 stars
437
3 stars
79
2 stars
30
1 star
84

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers noted that the store is generally clean, although some mentioned issues with trash in the parking lot and entryways.

Customer Service

Feedback on customer service was mixed; while some praised friendly and helpful staff, others reported rude behavior from specific employees.

Product Variety

Customers appreciated the variety of products available, especially fresh produce and bakery items, though some felt that certain locations lacked variety compared to others.

Parking Issues

Several reviews highlighted difficulties with parking, particularly during busy times, indicating a need for better management of curbside spots.
  • LN
    landongameon nikatron
    2 days ago
    1.0
    Pharmacy at this HEB is the worst. Rude, unprofessional, slow, lazy. Management got horrible attitude. If you ever been there or will visit you will understand immediately who exactly I'm talking about. Avoid at any cost, go to different one.
  • EV
    Evona Vasquez
    Dec 31, 2025
    5.0
    HEB – Outstanding Service and the Best Overall Shopping Experience! Hands down, HEB offers the best prices, products, and variety compared to any local retailers. I always enjoy shopping here, but my recent visit was exceptional thanks to three standout employees who went above and beyond. German in Produce was incredibly helpful. I asked for organic iceberg lettuce, and when there wasn’t any in the section he was stocking, he directed me to another area. Moments later, he returned with a fresh box straight from the back, opened it with a smile, and let me pick the best heads. Truly exceptional service! At checkout, Ashley W was patient and kind when several post-holiday markdown items didn’t ring up correctly. She carefully corrected each price to ensure I was charged properly—great attention to detail. Luz, the bagger, exceeded expectations too. While Ashley fixed the pricing issues, Luz proactively scanned larger items and anything that didn’t need bagging, speeding up the process and making everything smoother. Her genuine smile and positive attitude were unmatched. This level of teamwork, positive attitude, and genuine care isn’t my first experience at HEB, but these three made a real positive impact. Thank you, German, Ashley, and Luz—you deserve recognition! Highly recommend this store for the unbeatable selection, value, and service. ⭐⭐⭐⭐⭐
  • RK
    Rae Kul
    Dec 29, 2025
    5.0
    Love H-E-B
  • MA
    Maya Ahart
    Dec 15, 2025
    3.0
    Compared to the other two H-E-Bs I go to, this one looks dirty and doesn’t have the same variety of products as the others.
  • JP
    J P
    Nov 28, 2025
    5.0
    Great food, Great prices

Frequently Asked Questions About H-E-B

Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?

Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions

Where does H-E-B source its meat?

H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.