Five Guys

4.3
753 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 15810 SW Freeway in Sugar Land is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
15810 SW Freeway, Sugar Land, TX
77479, United States

Hours

Reviews

4.3
753 reviews
5 stars
461
4 stars
170
3 stars
58
2 stars
22
1 star
42

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Multiple customers reported issues with incorrect orders and lack of resolution from staff.

Food Quality

While many praised the burgers and fries, there were complaints about soggy buns, burnt fries, and inconsistent flavors.

Service Experience

Customer service was noted as friendly and helpful by some, but others experienced poor service and lack of urgency.

Pricing Concerns

Several reviews mentioned that prices have increased significantly, leading to dissatisfaction among customers.

Cleanliness

The restaurant was generally described as clean, although some customers noted issues with the dining area.
  • GH
    Garry Humble
    Nov 16, 2025
    1.0
    Absolute rip off. I ordered 2 burgers and one fry. 62 dollars. I will never eat 5 guys again and I will tell everyone what a rip off this company is
  • EO
    Erica Ojeda
    Nov 11, 2025
    5.0
    I wished they would have acknowledged me, instead of just standing around. Food was hot and good
  • JT
    Jerry Tripp
    Nov 7, 2025
    4.0
    Good burgers and great fries.
  • TM
    Tasha Mac
    Nov 2, 2025
    4.0
    They aren’t offering the combo meal here like other five guys restaurants are..
  • WN
    Way Ne
    Oct 6, 2025
    1.0
    They have messed up my order twice now. I tell them I want a hamburger, they repeat back to me hamburger, and I end up getting a little hamburger. Why would I say hamburger if I wanted a little hamburger? This is the second time this has happened.

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.