Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 15810 SW Freeway in Sugar Land is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Multiple customers reported issues with incorrect orders and lack of resolution from staff.
Food Quality
While many praised the burgers and fries, there were complaints about soggy buns, burnt fries, and inconsistent flavors.
Service Experience
Customer service was noted as friendly and helpful by some, but others experienced poor service and lack of urgency.
Pricing Concerns
Several reviews mentioned that prices have increased significantly, leading to dissatisfaction among customers.
Cleanliness
The restaurant was generally described as clean, although some customers noted issues with the dining area.
GH
Garry Humble
Nov 16, 2025
1.0
Absolute rip off. I ordered 2 burgers and one fry. 62 dollars. I will never eat 5 guys again and I will tell everyone what a rip off this company is
EO
Erica Ojeda
Nov 11, 2025
5.0
I wished they would have acknowledged me, instead of just standing around. Food was hot and good
JT
Jerry Tripp
Nov 7, 2025
4.0
Good burgers and great fries.
TM
Tasha Mac
Nov 2, 2025
4.0
They aren’t offering the combo meal here like other five guys restaurants are..
WN
Way Ne
Oct 6, 2025
1.0
They have messed up my order twice now. I tell them I want a hamburger, they repeat back to me hamburger, and I end up getting a little hamburger. Why would I say hamburger if I wanted a little hamburger? This is the second time this has happened.
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys in Sugar Land accept reservations?
No, this Five Guys location does not accept reservations.
What are the operating hours for the Five Guys at 15810 SW Freeway, Sugar Land?
Five Guys is open daily from 11:00 AM to 10:00 PM.
Can I place a delivery order for Five Guys in Sugar Land?
Yes, you can order delivery online through https://order.fiveguys.com/location/sugar-land/menu, with delivery available daily from 11:00 AM to 9:30 PM.
Does this Five Guys location offer curbside pickup or only in-store pickup?
This location offers in-store pickup but does not provide curbside pickup.
What are some of the specialty menu items available at Five Guys Sugar Land?
Specialties include hamburgers, cheeseburgers, fries, milkshakes, Boardwalk fries, hot dogs, lettuce wraps, veggie sandwiches, and grilled cheese.
Is the Five Guys menu customizable at this Sugar Land location?
Yes, you can customize your burger in over 250,000 ways and enjoy more than 1,000 milkshake combinations.
What payment methods are accepted at Five Guys in Sugar Land?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Are there nearby dessert options after dining at Five Guys Sugar Land?
Yes, you can visit SubZero Ice Cream & Yogurt Sugar Land or Sub Zero Nitrogen Ice Cream for desserts nearby.
What fitness centers are close to Five Guys in Sugar Land for a workout before or after your meal?
Orangetheory Fitness and Busy Body Home Fitness Sugarland are nearby fitness centers you can visit.
Are there other dining options near Five Guys in Sugar Land for different cuisines?
Yes, nearby restaurants include Extreme Pita for falafel, Great Greek Grill of Sugar Land for Greek cuisine, Torchy's Tacos and Mission Burrito for Mexican food, and OMA SUSHI for sushi.