Domino's Pizza

Reviews

• MM

  Meme

  1 day ago
  5.0
  The dominos taker is accurate at this location
• GT

  Godfrey Tobias

  Nov 9, 2025
  2.0
  This dominos has gotten worse. How is it that my order on the app shows finished but the order takes 15mins to get to me. Appears that they are just relaxing and not doing their job as a fast food restaurant
• JJ

  Jilvani

  Oct 30, 2025
  5.0
  Domino’s 11920 Diary Ashford Rd. Sugarland, Texas 77498 Dear Store Manager, I am writing to express my profound gratitude and commend the exemplary actions of one of your team member/ manager, Mr. Bailey, during a challenging personal incident at your establishment last night October 30, 2025. While attempting to place an order via your drive-through, was experiencing a significant drop in my blood sugar level, which severely impacted my ability to remain fully awake. Mr. Bailey, who was taking my order, promptly recognized my visible distress. Observing my condition and noting that the lobby was closed, he thoughtfully instructed me to pull around to the front entrance, offering to personally deliver my order to my vehicle. His attentiveness and proactive care were truly remarkable. He immediately brought out a Lifesaver candy to help stabilize my blood sugar, demonstrating exceptional presence of mind. Throughout the unfolding situation, Mr. Bailey consistently returned to my car to check on my well-being, exhibiting genuine concern. He went above and beyond by offering to arrange for a driver to take me home or assist me in contacting someone for pickup, prioritizing my safety above all else. Furthermore, he conducted a follow-up call to ensure my safe arrival home, solidifying his deep commitment to customer welfare. Mr. Bailey's conduct was utterly professional, compassionate, observant, and deeply concerned for my health and safety – a level of dedication and personal responsibility I have rarely encountered in customer service. His extraordinary actions undoubtedly played a crucial role in ensuring my safe return home. I firmly believe that Mr. Bailey's exceptional kindness and outstanding service deserve significant recognition within your organization. Employees of his caliber are invaluable. As a side note, the large pizza with pepperoni, bacon, and pineapple was excellent, maintaining your usual high standards. Thank you for fostering an environment where such dedicated and caring individuals can provide such exemplary service. Sincerely, Tomeka
• HS

  H Smiley

  Oct 23, 2025
  3.0
  Normally have no issues. Tonight I waited in the drive thru for half an hour. No one ever came to the window. Finally went inside. Line out the door and despite there being five workers in the kitchen, no one was helping customers.
• AB

  Abdullah Baday

  Oct 11, 2025
  1.0
  Absolutely terrible experience. I placed a delivery order for a veggie pizza, but they delivered a meat pizza instead. When I went to the store to fix their mistake, I was met with one of the rudest, most unprofessional “managers” I’ve ever dealt with. She was visibly annoyed, raised her voice, and made it clear she didn’t care about helping at all. When I politely asked if they could make the correct pizza as soon as possible because I had guests waiting, she told me to “wait like everyone else.” No apology, no effort to make it right — just attitude. This happened on Saturday, October 11, 2025 around 2:00 PM, and it honestly ruined what should have been a simple pizza lunch with friends. If this is what Domino’s calls “customer service,” it’s embarrassing. A person with zero basic manners and no problem-solving skills shouldn’t be representing the company as a manager. 👎 Never ordering from this location again.

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