Business Details
About
Fast Food RestaurantMexican Restaurant
Chipotle Greatwood is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.8
586 reviews
5 stars
281
4 stars
132
3 stars
56
2 stars
27
1 star
90
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unprofessional staff, with several instances of poor service and negative interactions.
Food Quality
While some customers enjoyed the food, there were numerous complaints about inconsistent quality, stale chips, and undercooked rice.
Portion Sizes
Several reviews highlighted issues with small portion sizes, with customers feeling they were not getting value for their money.
Cleanliness
Multiple reviews mentioned cleanliness issues, including dirty tables and unsanitary conditions in the dining area.
Overall Experience
Despite some positive feedback, many customers expressed disappointment with their experiences, indicating a decline in service and food quality.
- LALiam ANov 14, 20251.0Ridiculous if you try to get a side of meat standalone they give you a tiny container meant for ketchup and charge $4! not sure if every chipotle is this way or just them? Unclear pricing as well because every time go there get charged something different for my bowl
- SLStefan LewisNov 8, 20255.0Always great service.
- AManish manjaniNov 2, 20251.0No veggies and leftovers beens on lunch time Super dirty food display I give ZERO STAR i have no choice to give 1 star
- SHSandy HillOct 31, 20254.0It is what it is a good place to run into grab some food and go
- TBTL BSep 27, 20251.0Very bad location. Rude staff, food quality problems, and long wait times will make you regret going here. I’m normally a fan of Chipotle but you’ll want to steer clear of this one.
Frequently Asked Questions About Chipotle Mexican Grill
What type of cuisine does Chipotle Mexican Grill in Greatwood offer?
Chipotle Greatwood offers fast-casual Mexican cuisine featuring customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
What are the operating hours for Chipotle Mexican Grill in Greatwood?
Chipotle is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Greatwood offer pickup and delivery services?
Yes, this location provides both in-store pickup and delivery options for customers.
How can I order food online from Chipotle Mexican Grill in Greatwood?
You can order online via their website or through the Chipotle app available on the Apple App Store.
Where is Chipotle Mexican Grill located in Greatwood, Sugar Land?
It is located at 19832 Southwest Fwy, in front of HEB and Gander Mountain, Fort Bend, Sugar Land, TX 77479.
What are Chipotle's principles regarding food quality at the Greatwood location?
Chipotle follows 'Food with Integrity' principles, prioritizing responsibly sourced ingredients from farms with humane and sustainable practices, using 53 real ingredients without artificial additives.
Is Chipotle Mexican Grill in Greatwood LGBTQ+ friendly?
Yes, this Chipotle location welcomes LGBTQ+ customers and visitors.
What are some nearby food options around Chipotle Mexican Grill in Greatwood?
Nearby food options include Smoothie Factory, Jersey Mike's Subs, Pearl Dynasty (Asian fusion), MOD Pizza, Pizza Hut, Gyro Republic, Brick House Tavern + Tap, Howdy Hot Chicken, Honeysuckle White, and Saltgrass Steak House.
Are there any nearby places of interest that customers might visit before or after dining at Chipotle Greatwood?
Yes, customers can visit nearby places such as Riverpark Shopping Center I & II for shopping, LA Fitness for workouts, and Safesplash Swim School for swimming lessons.
How can knowing nearby stores like Starbucks or T-Mobile help customers visiting Chipotle Greatwood?
Customers can conveniently visit Starbucks for coffee or T-Mobile for mobile phone needs either before or after their meal at Chipotle, making the area a versatile destination for errands and dining.