Do not order there ! It looks like a scam. I have ordered delivery directly to the Charlie’s website, but they said that I have to complain to DoorDash about my incomplete order. I did not order through DoorDash. I even received a receipt and email saying that I have to complain to the store . Literally, they stole around 20 us ! I called to have the refund, and they hung up.
CY
Cherelle young
Nov 29, 2025
1.0
Disturbing sheet of mystery meat. Overpriced chicken tenders in kids meal. No bueno
EG
Eric Guerrero
Nov 1, 2025
1.0
Food was all soggy tasted frozen
RP
Roger Pena
Jul 23, 2025
5.0
Excellent service from the employees, very attentive and respectful. I always come here on my break. The manager Margarita at the front was very nice and helpful!!
ST
Someone Out There
Jul 21, 2025
5.0
This Charleys has easily outshined every other location I’ve visited. Every time I walk in, I’m greeted with a warm smile and genuine customer service that sets the tone for a great visit. My order is always spot-on, fresh, and exactly how I requested it—no mix-ups, no issues. What really impresses me is how quickly they get the food out, even when the line is long. It’s fast, friendly, and consistently delicious. Definitely my go-to spot!
Frequently Asked Questions About Charleys Cheesesteaks
What are the regular operating hours for Charleys Cheesesteaks?
Charleys Cheesesteaks is open Monday through Thursday from 11:00 AM to 8:00 PM, Friday and Saturday from 11:00 AM to 9:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does Charleys Cheesesteaks offer delivery service?
No, Charleys Cheesesteaks does not offer delivery service; delivery is closed every day.
Are there drive-through services available at Charleys Cheesesteaks?
No, Charleys Cheesesteaks does not have drive-through services; it is closed every day for drive-through.
When can I pick up my order from Charleys Cheesesteaks?
Pickup is available Monday through Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Does Charleys Cheesesteaks offer takeout service?
No, Charleys Cheesesteaks does not offer takeout service; takeout is closed every day.
Where is Charleys Cheesesteaks located?
Charleys Cheesesteaks is located at 16535 SW Freeway, Space #440, Sugar Land, TX 77479, USA, inside First Colony Mall.
What payment options are accepted at Charleys Cheesesteaks?
Charleys Cheesesteaks accepts American Express, Discover, MasterCard, and Visa cards.
What shopping options are nearby Charleys Cheesesteaks at First Colony Mall?
Nearby shopping options include Champs Sports, Buckle, Levi's Store, ALDO, Typo, Miniso, Hot Topic, Lovisa, Shoe Palace, Soft Surroundings, and J.Jill, providing a variety of clothing, footwear, accessories, and gift shops.
What dining options are near Charleys Cheesesteaks within First Colony Mall?
Nearby dining options include Glazed The Doughnut Cafe, Breakers Korean BBQ - Sugar Land, Bigotes Street Tacos, Great American Cookies, Ninfa's Mexican Express, and Frullati Cafe, offering a range of cuisines from BBQ and Mexican to desserts and sandwiches.
Are there nearby services I can visit when coming to Charleys Cheesesteaks?
Yes, nearby services include Visible Changes hair salon and spa, The Fix phone and tablet repair, AT&T Store for mobile phones, and Williams Plumber for plumbing services, making it convenient to combine errands with your visit.