Bonsai Hibachi and Sushi

4.3
153 reviews

About

Japanese Restaurant

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupAvailable

Location

Bonsai Hibachi and Sushi
4849 Sweetwater Blvd ste a, Sugar Land, TX
77479, United States

Hours

Reviews

4.3
153 reviews
5 stars
100
4 stars
25
3 stars
9
2 stars
9
1 star
10

What are people saying?

AI-generated from recent customer reviews

Food Quality

Overall, customers praised the food quality, with many highlighting the delicious hibachi dishes and fresh ingredients, although some noted inconsistencies in temperature and flavor.

Service Issues

Several reviews mentioned poor service, including inattentive staff, long wait times, and issues with order accuracy, which negatively impacted the dining experience.

Ambiance

The restaurant's ambiance received mixed reviews; while some enjoyed the atmosphere, others felt it lacked decor and warmth, especially considering the price point.

Customer Experience

Positive experiences were noted with specific staff members, particularly chefs who provided entertaining performances, but negative experiences were reported regarding management and customer service responsiveness.
  • FP
    Francis Panes
    4 days ago
    1.0
    Forget to add my orders.
  • UJ
    U J
    Jan 3, 2026
    3.0
    Friendly staff, efficient service. Food taste is good but nothing exceptional. Basic decor.
  • AA
    Asma Ahmed
    Dec 15, 2025
    5.0
    We did a large family dinner. They were good at all the custom requests and the kids really enjoyed their interactive meal!
  • GB
    Gary Bloch
    Dec 6, 2025
    1.0
    Call to make a reservation was told don’t need it. Plenty of space drove 45 minutes to get here. They don’t have availability for another hour.
  • MB
    Momin Birjis
    Dec 5, 2025
    4.0
    Food was great - i want to start with that. Service was subpar, did not have enough employees on friday night and added 18% gratuity for 4 people. Did not serve utensils, took long time to respond to requests etc. It is quiet expensive but the feel when it comes to ambiance is not of a nice restaurant. I am giving 4 stars just because the hot plate chef was very nice and food was good.

Frequently Asked Questions About Bonsai Hibachi and Sushi

What are the regular business hours of Bonsai Hibachi and Sushi?

Bonsai Hibachi and Sushi is open Monday to Thursday and Sunday from 11:00 AM to 10:00 PM, and on Friday and Saturday from 11:00 AM to 11:00 PM.

Does Bonsai Hibachi and Sushi offer delivery service?

Yes, Bonsai Hibachi and Sushi provides delivery services.