Business Details
About
Japanese Restaurant
Location
Bonsai Hibachi and Sushi
4849 Sweetwater Blvd ste a, Sugar Land, TX
77479, United States
Hours
Reviews
4.3
141 reviews
5 stars
93
4 stars
23
3 stars
7
2 stars
9
1 star
9
What are people saying?
AI-generated from recent customer reviews
Food Quality
Food is generally praised for being fresh and delicious, with standout dishes like hibachi steak and shrimp. However, some customers noted issues with portion sizes and flavor, particularly with sauces.
Service Experience
Customer service experiences vary widely; while many reviews highlight friendly and attentive staff, others report inattentive or rude service, particularly during busy times.
Atmosphere
The restaurant is described as clean and spacious, with a fun hibachi dining experience. However, some customers mentioned that the ambiance could be improved, especially regarding lighting and decor.
Pricing
Prices are considered reasonable by some, especially for lunch specials, but others feel that the quality does not justify the cost, particularly for certain menu items.
Management Response
Management is noted for being responsive in some cases, such as addressing complaints, but there are instances where customers felt their concerns were not adequately addressed.
- JCJim cNov 16, 20251.0Do not recommend….Don’t waste your money. They add tip to the bill . Customers have no choice . And also they asking additional tip😂 What ever name on the menu they serve the same items . Only change in name that’s all. Same taste for all the items we ordered: 4 different items.
- GGGökhan GafuroğluNov 8, 20254.0Şef Pedro misafirleri ile harika ilgilendi. Yaptığı şovlarla bizleri eğlendirmek başardı. Yemeklerin lezzeti de harikaydı. Fakat bu restoranın kötü yanı yok demek değil. Duvarlarda ve içeriye girince Japonyayı hatırlatacak, resimler heykeller veya buna benzer materyaller yok. Konsepti zayıf tutmuşlar. Chef Pedro took excellent care of his guests. He managed to entertain us with his shows. The food was also delicious. However, this restaurant doesn't have its drawbacks. There are no paintings, sculptures, or similar items on the walls that would remind us of Japan upon entering. The concept has been kept weak.
- KKKevinOct 31, 20255.0Very good food and cook server could’ve been a little more attentive but otherwise really good
- GCGemma CastigliaOct 31, 20253.0Prior two weeks ago I would've given them 4/5 star however the last couple times I've been here the foods has come out border line cold to cold.. Today the vegetables were cold the shrimp was borderline warm ti cold and the rice was steaming hot (poss mirvowaved) not sure The restaurant was not busy. There seems to be inconsistency in the kitchen @ moment which is a shame as had become a regular @ prior too these two times instances the food was really good. H'fully the kitchen stabilizes.
- NVNic VitaOct 23, 20255.0This is my favorite sushi and hibachi place, i eat in and order out all the time. The food is consistently good never been bad one time and always fresh and cooked as ordered. I ordered delivery tonight hibachi steak and the order had much less steak than normal and i called them and told them. The manager brought another order to my house without me even asking and also threw in a sushi roll that was delicious. Best customer service I've had in a long time, i will give them my business every time for this. Great good, even better service and kind understanding management ! If i could give 6 stars i would !!
Frequently Asked Questions About Bonsai Hibachi and Sushi
What are the regular business hours of Bonsai Hibachi and Sushi?
Bonsai Hibachi and Sushi is open Monday to Thursday and Sunday from 11:00 AM to 10:00 PM, and on Friday and Saturday from 11:00 AM to 11:00 PM.
Does Bonsai Hibachi and Sushi offer delivery service?
Yes, Bonsai Hibachi and Sushi provides delivery services.
Can I pick up my order in-store at Bonsai Hibachi and Sushi?
Yes, in-store pickup is available at Bonsai Hibachi and Sushi.
What are the takeout hours at Bonsai Hibachi and Sushi?
Takeout is available Monday to Thursday and Sunday from 11:00 AM to 10:00 PM, and on Friday and Saturday from 11:00 AM to 11:00 PM.
Where is Bonsai Hibachi and Sushi located?
It is located at 4849 Sweetwater Blvd ste a, Sugar Land, TX 77479, USA.
What cuisine does Bonsai Hibachi and Sushi specialize in?
Bonsai Hibachi and Sushi specializes in Japanese cuisine, including hibachi and sushi dishes.
Is there an online menu available for Bonsai Hibachi and Sushi?
Yes, you can view their menu at https://bonsaihibachi.com/menu.
What nearby dining options are available around Bonsai Hibachi and Sushi?
Nearby dining options include Antonia's Sugar Land and Antonia's Italian Ristorante, both offering Italian cuisine, providing alternatives for different tastes in close proximity.
Are there fitness centers near Bonsai Hibachi and Sushi?
Yes, fitness centers like BODY20 and Pure Barre are nearby, ideal for a workout before or after enjoying a meal at Bonsai Hibachi and Sushi.
What other services can I find near Bonsai Hibachi and Sushi?
Nearby services include the Gulf Coast Regional Blood Center for medical needs, Magpies Gifts and Interiors for shopping, and Les Scissors hair salon for beauty services, offering convenience for various errands while visiting the area.