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Baskin-Robbins

4.2
(201 reviews)

Business Details

19970 Southwest Freeway, Sugar Land, TX
77479, United States
(281) 342-2688

About

Ice Cream ShopDessert ShopCake MakerBaskin-Robbins
Visit your local Baskin-Robbins at 19970 Southwest Freeway, Sugar Land, TX — your destination for premium ice cream, frozen desserts, and custom cakes. Baskin-Robbins features its world-famous 31 flavors, with rotating selections and endless combinations available every day. Enjoy hand-scooped ice cream, specialty sundaes like the Banana Royale, Brownie Sundae, and Banana Split, plus a full lineup of beverages including Mangonadas, Milkshakes, Smoothies, Floats, Fizzes, and Cappy Blasts. Customize your celebration with made-to-order ice cream cakes or take home Pre-Packed Quarts, Fresh Pack Quarts, Polar Pizza® Ice Cream Treats, Boxed Novelty Bars, DIY Kits, Creature Creations®, and Fresh Baked Waffle Cones. Every visit is a reason to Seize the Yay™ — order online or through the BR Rewards App for pickup or delivery.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupAvailable

Location

Baskin-Robbins
19970 Southwest Freeway, Sugar Land, TX
77479, United States

Hours

Reviews

4.2
201 reviews
5 stars
134
4 stars
26
3 stars
8
2 stars
12
1 star
21

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and attentive service, especially highlighting specific staff members for their exceptional service.

Cleanliness

The store is frequently noted for its cleanliness and well-maintained environment, contributing positively to the overall experience.

Ice Cream Quality

Most reviews commend the delicious ice cream and variety of flavors, although there are some complaints about specific items being stale or not meeting expectations.

Management Issues

Several reviews mention poor management practices, including rude behavior from staff and issues with order handling, which negatively impacted customer experiences.

Atmosphere

Customers appreciate the inviting atmosphere of the shop, especially after recent renovations, making it a pleasant place for families and friends.
  • LA
    Luis Santa Anna
    Nov 24, 2025
    5.0
    It was very good
  • SS
    Sonam Shah
    Sep 27, 2025
    5.0
    The Dubai chocolate was good rida she gave us the food and it was ice cream and sundae ice the ice cream was like the best thing in the world
  • AU
    Azmat ullah
    Jun 16, 2025
    5.0
    Great Ice cream. TRY CHOCLATE CHOP COOKE DOUGH.great workers

Frequently Asked Questions About Baskin-Robbins

How do I find a Baskin-Robbins shop near me?

To find a shop near you, please visit our “Find a Shop” section and enter your ZIP code.

How do I know which flavors are featured in a particular shop?

Each shop carries a different selection of flavors. Swing by your local shop to discover new favorites. If you’re craving a specific flavor, ask your shop manager if they’d be willing to stock it for you.

Brand Certified Facts from Baskin-Robbins

This information is certified by Baskin-Robbins and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
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  • Phone number
  • Official website
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