Business Details
About
Fast Food RestaurantIce Cream Shop
Details
- Dine-inAvailable
- TakeoutAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
3.5
777 reviews
5 stars
310
4 stars
151
3 stars
95
2 stars
54
1 star
167
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many reviews mentioned cold or improperly prepared food, with some customers expressing dissatisfaction with the freshness and taste.
Cleanliness Concerns
Several customers noted unsanitary conditions, including dirty dining areas and improper food handling by staff.
Positive Experiences
Despite the negative feedback, some customers praised the food quality and friendly service, particularly highlighting specific staff members.
Management and Operations
There were complaints about poor management and operational inefficiencies, leading to customer frustration and dissatisfaction.
- MMMatt MunroeNov 14, 20251.0Avoid at all cost. Worst DQ in Texas. Started with sitting in the driver thru maybe 5 minutes before me saying “hello?” To get an answer. Ordered my food having to repeat everything and clarifying again. Felt very little confidence that the order was correct. Got to the window and the gal was struggling with getting the order in the computer- NBD. Figured maybe she is new. Finally paid and got my receipt, and of course the order is wrong. Again, no big deal- I didn’t want a combo but was getting a combo. Hanging out waiting, and she brings me my blizzard. I let her know that’s not my blizzard- it was not what I ordered and it looked disgusting. Again verified what I ordered, and she continued to argue and say I was wrong. I asked if I could get something else instead since we disagreed on ingredients of the blizzard. She told me she would have to charge me if I wanted something else. At this point, I’m frustrated. I hand her the blizzard back and tell her to cancel my whole friggin order. I set my receipt on the window sill as she now starts to say “let me get the manager” with an attitude. And I proceed to leave before wasting any more of my time at this place.
- JRJeff RezacNov 8, 20254.0Certainly an above average DQ.. food fresh and hot. French fries weren’t great but at DQ I don’t believe they ever are.
- VTVelzate TruckingOct 7, 20251.0Terrible service! Unsanitary employees receive cash with their bare hands and then put their hands on customers food. When brought to their attention, they laughed about it as if it was normal to them. Manager was rude and obnoxious about the whole thing. Poor leadership! Can’t imagine what the kitchen looks like. Zero stars!!
- AFAddilyn FeemsterSep 16, 20251.0I ordered through the drive and specifically asked for Texas sauce, but when the order got put in, the workers didn’t even put it on my ticket. (That’s not the issue, they probably didn’t hear me) I sat outside for about 15 minutes waiting, and when I finally went back in to ask about it, the lady at the counter gave me nothing but attitude. Instead of helping fix the mistake, she acted like I was making it up. Horrible customer service and a terrible way to treat paying customers. Definitely won’t be coming back to this location.
- LRLisa RichterSep 14, 20251.0Disgusting they charged me 10 dollars for a medium blizzard and was cussing at me when I spoke up.
Frequently Asked Questions About Dairy Queen
Where is Dairy Queen located in Sterling City?
Dairy Queen is located at 403 4th Avenue, Sterling City, TX 76951, US.
What are the operating hours of Dairy Queen in Sterling City?
Dairy Queen is open from 10:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 10:00 AM to 11:00 PM on Friday and Saturday.
Does Dairy Queen Sterling City have a drive-through service?
Yes, Dairy Queen in Sterling City offers drive-through service for customer convenience.
Can I order food online for pickup at Dairy Queen in Sterling City?
Yes, you can order food online for pickup by visiting their order page at https://www.dairyqueen.com/en-us/order/pickup/n/10832/.
Is Dairy Queen in Sterling City wheelchair accessible?
Yes, the Dairy Queen location in Sterling City has wheelchair accessible entrances, parking, seating, and restrooms.
Does Dairy Queen in Sterling City offer a children's menu?
Yes, Dairy Queen offers a children's menu to cater to younger customers.
What nearby restaurants can I visit around Dairy Queen in Sterling City?
Nearby restaurants include Rangel's Restaurant (Mexican and TexMex), The Ranch Hand (American diner), Crazy Snacks (food truck), and The Windmill City Cafe & Bakery.
Where can I find banking services near Dairy Queen in Sterling City?
First National Bank is nearby, providing banking and investing services to the community.
What local services are available close to Dairy Queen for health and emergency needs?
Nearby health and emergency services include Sterling County Family Clinic, Sterling County EMS, and Sterling County Nursing Home.
Are there any nearby places for visitors to explore before or after visiting Dairy Queen?
Visitors can explore the Sterling County Public Library for reading and events, or relax at nearby hotels such as 1910 State Hotel and Texas Gold Lodges.