Dairy Queen

3.5
412 reviews

About

Fast Food RestaurantIce Cream Shop

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Cash onlyNot available

Location

Dairy Queen
1601 West Washington Street, Stephenville, TX
76401-4033, United States

Hours

Reviews

3.5
412 reviews
5 stars
158
4 stars
85
3 stars
57
2 stars
35
1 star
77

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for orders, often exceeding 20 minutes, even when the restaurant was not busy.

Cleanliness

Multiple reviews highlighted issues with cleanliness, including unpleasant odors and dirty dining areas.

Food Quality

There were numerous complaints about food quality, including cold, burnt, or incorrectly prepared items.

Staff Attitude

While some customers praised friendly staff, many others noted a lack of care and professionalism among employees, with reports of rude behavior.

Positive Experiences

Despite the negative feedback, some customers had positive experiences, particularly with specific staff members and the quality of certain menu items like Blizzards.
  • AD
    Allen Dann
    Nov 14, 2025
    5.0
    We were visiting for Halloween and got into town late. They provided excellent service right before close. The entire staff was very welcoming and went out of their way with my 1 year old.
  • AW
    Andy Williams
    Nov 8, 2025
    1.0
    It smelt like body odor when you walked in. We were not greeted or even acknowledged. Employee rolled her eyes when we ordered. There was standing water by the soda fountain with NO wet floor sign around. The 'manager' was walking around outside for over 30mins talking and yelling on the phone. The food was was over cooked. When leaving, the 'manager' was once again walking outside yelling on her phone.
  • LS
    Luisa Silva
    Nov 6, 2025
    1.0
    Went inside and the whole place smelled like vomit. It was to the point I had to cancel my order and leave. I have no clue how anyone can eat under those disgusting conditions. I understand older buildings but this is beyond intolerable.
  • TH
    T-Ronn Hicks
    Oct 26, 2025
    1.0
    This is the “ Worst Ran DQ I’ve Ever Been In “!! Understaffed, waited 15 minutes and was still not recognized by a young lady that walked past us six times myself and four of the guests walked out. This is very disappointing, especially when you have a child that wants this product but I promise you I will never experience this again
  • AL
    Aaron Lewis
    Oct 19, 2025
    1.0
    Visited on a Sunday, with my family of six. Only placed two food orders, then ordered five blizzards. The taco salad that was ordered came out as 3 tacos, they brought out one blizzard and then proceeded to fill the order for the family after us. After ten minutes I asked if we were going to receive the blizzards. The staff then argued that they had already delivered them. Bad experience all around.

Frequently Asked Questions About Dairy Queen

What are the opening hours of Dairy Queen in Stephenville, TX?

Dairy Queen in Stephenville is open daily from 10:00 AM. Monday to Thursday and Sunday until 10:00 PM, and Friday and Saturday until 11:00 PM.

Where is the Dairy Queen located in Stephenville?

It is located at 1601 West Washington Street, Stephenville, TX 76401-4033, United States.