Tropical Smoothie Cafe

3.1
271 reviews

About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast Restaurant
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®. *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
3607 S. Main Street Suite 114, Stafford, TX
77477, United States

Hours

Reviews

3.1
271 reviews
5 stars
112
4 stars
24
3 stars
18
2 stars
16
1 star
101

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service, particularly during night shifts, with staff being rude, unhelpful, and untrained.

Product Quality

While smoothies and food are generally praised for their taste, there are frequent complaints about incorrect orders and subpar quality, especially during late hours.

Staff Performance

Staff performance varies significantly, with some employees receiving high praise for their friendliness and efficiency, while others are criticized for being slow and unprofessional.

Operational Issues

Customers expressed frustration with inconsistent hours of operation, including early closures and unavailability of menu items.

Atmosphere

The atmosphere is often described as uninviting due to loud music and a lack of cleanliness, impacting the overall dining experience.
  • ML
    Moni Lina
    5 days ago
    5.0
    All the workers I met here have been so sweet, and have given me amazing recommendations. Especially Gabby! I’ll literally drive out of my way to come here.
  • KK
    Kyra Kelly
    Nov 15, 2025
    1.0
    No welcome as we walked in, other TSCafes have. Inappropriate music playing loudly, cashier on phone with earphone wires in doesn't even look up to see we are ready to order, and the coworkers pants were sagging so low we could see his whole behind. I placed my order and child's friend placed hers. When we got the drinks they were incorrectly labeled with no names on them and they had to figure out whose was who's. The taste of the smoothies were mid. We Waited almost an additional 10min waiting for the wrap we ordered, come to find out it was just sitting on the counter. No announcement that it was ready for pick up. As we left, no "thank you for visiting" or "have a good day". 🤷🏽‍♀️
  • PO
    Peyton Olson
    Nov 15, 2025
    5.0
    I gave this place a try despite the negative reviews and you should too. Acai bowl was delicious, workers were friendly, and the music was good. I will definitely return.
  • AA
    Ariana
    Nov 5, 2025
    1.0
    Night time is horrible especially the staff. If they don’t have a bad attitude they close early, or tell me they are not serving food. Or always out of everything but when I come in the morning they have everything I was told the night before that they didn’t. Idk why it’s not more people like in the day. At night people move slow, orders made not to standard. Staff looks and acts clueless. The dark skinned girl there this evening act as if it was a bother to take care of customers and I have no idea what’s going on with the management at night. I will be leaving reviews on all websites and tell all my friends stop coming to this location specifically at night. Don’t understand how I come during lunch rush and wait less time than when I come at night and it’s not even that busy. If things do not change this location will be shut down soon!!!!!!!! And it will be nobody’s fault but the owners for keeping horrible staff
  • AB
    Ashlee Brown
    Oct 21, 2025
    1.0
    Although I love tropical smoothie but this Location always gives me problems. Customer service isn’t the best, and they are very slow. I placed an order online at 7:58 pm and arrived to the restaurant at 8:14. The young lady came to the window and told me they were in the process of cleaning and didn’t see my order on the screen. I understand that they close at 9 o’clock but that shouldn’t stop them from expecting orders. The young lady opened the drive through window with an attitude rolled her eyes and handed me my food about 8 minutes later as if I was an inconvenience. She did not say have a good day or anything or apologize for the wait. Her attitude was very nasty. I also purchased corn WHICH is extra but they didn’t notify me that they were out, instead she placed a bag of chips in my bag without asking me what kind I wanted . I tried to go inside but the door was locked before closing time. This happened on Tuesday night 10/21/2025

Frequently Asked Questions About Tropical Smoothie Cafe

Does Tropical Smoothie Cafe in Stafford accept reservations?

No, Tropical Smoothie Cafe in Stafford does not accept reservations.

What are the dine-in hours at Tropical Smoothie Cafe in Stafford?

The dine-in hours are Monday to Friday from 7:00 AM to 9:00 PM, Saturday 8:00 AM to 9:00 PM, and Sunday 10:00 AM to 8:00 PM.