Subway

3.8
203 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Stafford Subway® Restaurant at 11388 Fountains Lake Dr brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
11388 Fountains Lake Dr, Stafford, TX
77477, United States

Hours

Reviews

3.8
203 reviews
5 stars
108
4 stars
31
3 stars
17
2 stars
8
1 star
39

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service, with many reviews highlighting rude staff and poor management practices.

Cleanliness

Several customers noted that the location was clean, but there were also complaints about hygiene practices among staff.

Order Accuracy

Many reviews mentioned issues with incorrect orders and poor attention to customer requests, leading to dissatisfaction.

Food Quality

While some customers praised the freshness of the food, others reported stale vegetables and poorly made sandwiches.
  • RR
    Rami Ben Rashid
    Dec 23, 2025
    1.0
    Extremely disrespectful, no management, online orders first down at matter when you came! standing in line the lady will be calling someone else behind you to order. The guy preparing the sandwich mumbling how he hates his job. I ended up leaving that toxic atmosphere. Good luck to the owner running that business.
  • OG
    Oscar Gonzalez
    Dec 11, 2025
    5.0
    Jaime was cool & talkative & store was very clean.:)
  • WJ
    Worldwiide. Jay
    Dec 9, 2025
    5.0
    Amazing I enjoyed my experience and cris assisted me well with my sandwich Idk what I wanted and she helped and it was amazing
  • DV
    Demitri Vidic
    Nov 29, 2025
    1.0
    Inconsistent and always incorrect on orders. Ordered Italian herb and cheese and somehow that meant white bread. None of my sandwiches were toasted even after requesting it via the app.
  • ER
    Eli R
    Nov 19, 2025
    1.0
    Decided to stop at this location while on a tight schedule since it was empty, so I figured it would be a quick in-and-out visit. I wasn’t greeted or acknowledged at all. When a sweet employee finally asked what I would be ordering, she was stopped by another worker who said online orders had to be taken care of before customers in person. There was no apology for the inconvenience. At that point, I decided to just leave and take my money somewhere else. It’s disappointing that they choose to prioritize customers who aren’t even in the building over someone standing right in front of them—someone they hadn’t even acknowledged to begin with. Very poor customer service.

Frequently Asked Questions About Subway

What are the opening hours of the Subway restaurant at Fountains on the Lake Shopping?

This Subway location is open every day from 9:00 AM to 10:00 PM.

Where is the Subway at Fountains on the Lake Shopping located?

It is located at 11388 Fountains Lake Dr, Suite 930, Stafford, TX 77477, within the Fountains on the Lake Shopping area.