Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Stafford Subway® Restaurant at 11388 Fountains Lake Dr brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Many customers reported rude and unprofessional behavior from staff, leading to a negative experience.
Food Quality
Several reviews mentioned issues with food freshness and incorrect orders, including stale vegetables and poorly made sandwiches.
Cleanliness
While some customers noted cleanliness, there were also complaints about hygiene practices among staff.
Management
Feedback indicated inconsistency in service quality, with some praising the new manager while others criticized the overall management and staff training.
Operational Hours
Multiple customers expressed frustration over inconsistent closing times and service availability.
TR
Teja R
3 days ago
5.0
The ladies working here are incredibly sweet, kind, and always welcoming. I come to this location almost every day for lunch, and they consistently greet me with a smile and great service. Their hospitality and positive attitude make the whole experience even better. The food is always fresh, and the team truly goes above and beyond to make customers feel appreciated. One of the best Subway locations around!
RA
roderick ashley
3 days ago
5.0
I come here almost everyday at lunch they service is always amazing and the meat and produce is always fresh. The establishment is clean and most importantly the staff is truly amazing!!!!
ER
Eli R
5 days ago
1.0
Decided to stop at this location while on a tight schedule since it was empty, so I figured it would be a quick in-and-out visit. I wasn’t greeted or acknowledged at all. When a sweet employee finally asked what I would be ordering, she was stopped by another worker who said online orders had to be taken care of before customers in person. There was no apology for the inconvenience.
At that point, I decided to just leave and take my money somewhere else. It’s disappointing that they choose to prioritize customers who aren’t even in the building over someone standing right in front of them—someone they hadn’t even acknowledged to begin with. Very poor customer service.
JH
Jonah Hill
Nov 17, 2025
5.0
This gotta be one of the best sandwiches I’ve had. Tuna, American cheese, onions, bell peppers, tomatoes toasted, then mayo, lettuce, pickles. It was amazing, straight sensational. And the guy working hooked me up right with the sub.
JH
Julie Hubbard
Nov 7, 2025
1.0
First I stood in line for 20 minutes while the three employees were in the back of the store even though there was a long line, they all came out at the same time and then seen the line and made the comment oops and all started laughing like it was funny to make your guests wait while you were doing god knows what. Then I proceed to order a footlong sub and asked them to put the meat and cheese for the footlong on one half of the bread, I got my veggies which where just being thrown on the sub by the employee and then I asked for honey mustard and the guy put regular mustard only after putting oil on the sub which was not asked for so at that point he had to remake the sub. He made the sub and I went to pay and he tried to charge me for two separate subs instead of my footlong because half only had veggies, I explained no other subway has ever done that I only had him put the meat for the entire sandwich on one side so he got another employee. This kids name was Triston, he was the rudest person I have ever dealt with at a subway. He got his manager and as I was explaining the situation he kept interrupting and was being a smartass. I asked for his name and store number and he would only give his name. I drive all over the country and visit subways very often and stop at this location often as well but after my experience today I will never visit this location again. Management really needs to do something with that young man. Worst experience ever.
What are the opening hours of the Subway restaurant at Fountains on the Lake Shopping?
This Subway location is open every day from 9:00 AM to 10:00 PM.
Where is the Subway at Fountains on the Lake Shopping located?
It is located at 11388 Fountains Lake Dr, Suite 930, Stafford, TX 77477, within the Fountains on the Lake Shopping area.
Does Subway at this location offer curbside pickup and delivery services?
Yes, this Subway offers both curbside pickup and delivery services for customer convenience.
Can I dine inside the Subway restaurant at Stafford, TX?
Yes, the restaurant serves dine-in customers in addition to takeout and delivery options.
What types of meals are served at this Subway?
The restaurant serves breakfast, lunch, and dinner meals.
Does Subway at Fountains on the Lake provide catering services?
Yes, this Subway location offers catering services for various events and needs.
How can I order from Subway at 11388 Fountains Lake Dr?
You can order quickly and easily via the Subway app, online through their menu URL, or by visiting the restaurant for dine-in or curbside pickup.
What are some nearby dining options to Subway at Fountains on the Lake Shopping?
Nearby dining options include Loco Bar & Grill, BreWingZ Sports Bar & Grill, Wings N More, El Tiempo Cantina, Fuddruckers, and The Pub Fountains, offering a variety of cuisines and atmospheres.
Are there entertainment venues near Subway at Stafford, TX?
Yes, Main Event Entertainment, located nearby, offers arcade games, festivals, and arts and entertainment options, making it a great place to visit before or after your meal.
What other types of stores are located near the Subway restaurant at Fountains on the Lake?
Nearby stores include Mattress Firm and Kirkland’s for furniture, Bed Bath & Beyond for home goods, Hibbett Sports for sporting goods, and Catherines for women's clothing and retail needs.