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Portillo's Stafford

4.1
(334 reviews)

Business Details

12419 Southwest Freeway, Stafford, TX
77477, United States
(346) 393-2055
https://www.portillos.com

About

Fast Food RestaurantHot Dog RestaurantBurger JointAmerican Restaurant
Home to America's favorite Chicago-style hot dogs, Italian beef, burgers, salads, and chocolate cake.

Details

  • Credit cardAvailable
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksNot available

Location

Portillo's Stafford
12419 Southwest Freeway, Stafford, TX
77477, United States

Hours

Reviews

4.1
334 reviews
5 stars
216
4 stars
42
3 stars
17
2 stars
17
1 star
42

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers praised the Italian beef sandwiches and Chicago-style hot dogs, noting they were delicious and authentic, while some expressed disappointment in the inconsistency of flavors and freshness.

Service Issues

Several reviews highlighted slow service, order inaccuracies, and unprofessional staff behavior, particularly during busy times.

Atmosphere

The restaurant's ambiance received positive remarks for being clean and inviting, although some customers noted issues with noise levels and cleanliness of dining areas.

Pricing Concerns

Customers frequently mentioned that the prices were considered high for the quality of food received, with some feeling that the value did not meet expectations.
  • CC
    Colton C
    3 days ago
    3.0
    Honestly, been looking first to stopping here for awhile and it was a weird experience. Drive through service was an excruciating wait. Didn't take our order until we got to the window although friendly enough when they did. We ordered the hot dogs and they were soggy from all the random vegetables by the time I got home less than ten minutes later. Relish color is unsettling, don't know what the little peppers were on the dog. Definitely not my style although the meat was good. Unsweet tea was basically sweet tea. Onion rings and fries were good. Will have to try the burger or beef sandwich, hot dogs are kind of a miss. $26 for 4 hot dogs, two onion rings and a drink was a bit much with the extended wait. Solid 3 stars for now
  • DA
    Diana Acres
    5 days ago
    5.0
    Had a wonderful time at Portillo’s Stafford! The food was great and the atmosphere and music were amazing! Such a fun blast from the past. It was our first time and the staff were so helpful and fun in how they called you for your order! They even made recommendations for our next visit! We will definitely be back. Thank yall so much!
  • BB
    Bru Brun
    Feb 21, 2026
    1.0
    DO NOT ORDER ONLINE! I placed an order online on doordash. It’s been 50 minutes for just a polish and fries! Still not ready! This place needs to honestly close down. Never order again. They even lied on my doordash driver when they’ve been waiting super long themselves.
  • MY
    Maria Young
    Feb 21, 2026
    5.0
    My favorite place to get a Chicago style hot dog and the best slice of chocolate cake .. the atmosphere is amazing. They play the best music. The staff there are so friendly. Definitely is my once a week place to go .. sincerely a happy customer .. get them a try you won’t be disappointed
  • TX
    Tom X
    Feb 11, 2026
    1.0
    Look I genuinely enjoy this place. But if you need to come here to get your food in a fast hurry, this place is not it. They will literally have you sitting on the side of the building for like 10 or 15 minutes without anyone even speaking to you. They have a drive-through with a speaker, but all they do is tell you to pull up to the double doors whenever you’re ready to order. Then you sit behind four or five cars that are waiting on their order so you don’t even have a chance to make your order like they’re working on it. You just have to sit there and wait for the lady to come up to you. After waiting 16 minutes I could no longer wait today. This place makes it harder and harder to choose.

Frequently Asked Questions About Portillo's Stafford

Does Portillo's Stafford accept reservations?

No, Portillo's Stafford does not accept reservations.

What are the general opening hours for Portillo's Stafford?

Portillo's Stafford is open daily from 10:00 AM to 11:30 PM, except on Friday and Saturday when it stays open until midnight.

Brand Certified Facts from Portillo's Stafford

This information is certified by Portillo's Stafford and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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