McDonald's

3.2
2463 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3643 Main Street, Stafford, TX
77477, United States

Hours

Reviews

3.2
2,463 reviews
5 stars
805
4 stars
421
3 stars
369
2 stars
165
1 star
703

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Cleanliness

Several reviews mentioned unsanitary conditions, including finding foreign objects in food and overall cleanliness issues.

Order Accuracy

Many customers experienced issues with incorrect orders, missing items, and poorly prepared food.

Management Issues

Reviews highlighted unprofessional management and staff, with complaints about poor training and lack of customer care.

Positive Staff Interactions

Despite the negative feedback, some customers praised individual staff members for their kindness and helpfulness.
  • AJ
    Ashley Johnson
    1 day ago
    1.0
    I came here tonight to get my daughters something to eat and let me tell you it was nothing but chaos, the staff was arguing I seen a female worker eat fries from a customer bag which is wrong. After tonight I don’t think I will be coming back up here to this location, management need to get their staff in order before losing customers especially when your staff is eating food from a customer bag…
  • VS
    Valeria Sanchez
    3 days ago
    1.0
    Their drive-thru is supposed to be 24 hours, yet today I was told they “weren’t ready to serve.” If you advertise a 24-hour drive-thru, customers shouldn’t be turned away with no explanation. It’s unprofessional and honestly makes no sense. This isn’t just a one-time issue. This location is always slow. I’ve had to wait 30 minutes before just for a simple order. The service is consistently slow, disorganized, and frustrating every single time. Overall, dealing with this place is exhausting. If you can avoid this location, do it — the experience is always terrible.
  • CC
    Charles
    Nov 12, 2025
    1.0
    Always missing items, waiting over 30 minutes in the drive thru. This store on Main is overpriced and nothing about this “fast-food” location is fast. This is why people are fed up with “fast food”- it’s not cheap anymore and it sure isn’t fast.
  • SA
    Shobi Ali
    Nov 11, 2025
    5.0
    Excellent staff. Kudos to the Hispanic worker doing multiple tasks and keeping it going For everyone. Very proud of my community members devoting to hard working and honest living.
  • SS
    stacey
    Oct 31, 2025
    5.0
    Thank you to Denzel!! It was literally 2am and he was kind to us and patient. I know Mcdonald’s is corporate but this worker at this location was considerate and he didn’t need to but he still did! Thank you to this worker and his team, kindness even when he wasn’t paid to do so! May y’all have a great halloween, christmas, and new years! Kindness that isn’t necessary is the most precious.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 3643 Main Street, Stafford, TX?

McDonald's at 3643 Main Street, Stafford, TX, is open 24 hours a day, seven days a week.

Is there a drive-thru service available at this McDonald's location?

Yes, this McDonald's offers a drive-thru service that is open 24/7.