McDonald's

3.6
783 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • DeliveryNot available
  • TakeoutAvailable
  • BreakfastAvailable
  • LunchAvailable

Location

McDonald's
11210 W Airport (Walmart), Stafford, TX
77477, United States

Hours

Reviews

3.6
783 reviews
5 stars
311
4 stars
148
3 stars
132
2 stars
52
1 star
140

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and unhelpful management.

Food Quality

Several customers reported issues with food quality, such as undercooked items and incorrect orders.

Cleanliness

Multiple reviews mentioned unsanitary conditions, including sticky floors and the presence of fruit flies.

Service Speed

Customers frequently noted slow service and long wait times, particularly during busy hours.

Management Issues

Feedback indicated a lack of effective management, with complaints about staff behavior and poor handling of customer complaints.
  • AA
    ayaan
    Jan 1, 2026
    1.0
    Worst service of any mcdonalds. Rude staff!
  • SR
    Shugey De La Rosa
    Dec 27, 2025
    2.0
    Orderne una deluxe spicy y no le pusieron nada solo el pollo🤕
  • KY
    Khrysten York
    Dec 22, 2025
    3.0
    The food is what you’d expect and the front cashier girl is usually very nice and helpful but the rest of the service is very unsatisfactory. The manager is very impatient and dismissive and the other employees seem to fall in line with her behavior and temperament. But it is McDonald’s I guess in a Walmart so you shouldn’t expect much anyway.
  • JA
    Jakup Abedin
    Nov 13, 2025
    1.0
    Worst experience at a McDonald's!! Was at the counter for about 5 minutes before being acknowledged. Burger assembly was sloppy, and the fries tasted uncooked and soggy. My wife also felt her stomach was upset after eating the food!!! ***This location really needs better quality control — or at least a manager on shift paying attention***
  • KT
    Kayla T.
    Oct 30, 2025
    1.0
    Don’t come here if you want the sauces you’ve PAID for… second time this happened with the same manager. Didn’t get the extra sauce we paid for, when we went to go tell them, the manager said, “well..?” Terrible customer service, the whole place is swarming with fruit flies so even if you’d want to sit and eat there… good luck! Edit: She took her name tag off so people don’t know her name I guess…Don’t know her name but she was working on 10/30/25 @ 7:40pm

Frequently Asked Questions About McDonald's

What are the operating hours of this McDonald's location?

This McDonald's is open 24 hours every day for dine-in and drive-through services, with delivery available from 7:00 AM to 10:00 PM daily.

Does this McDonald's accept mobile payment options?

Yes, it accepts various payment options including American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.