Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- DeliveryNot available
- TakeoutAvailable
- BreakfastAvailable
- LunchAvailable
Location
Hours
Reviews
3.6
780 reviews
5 stars
309
4 stars
149
3 stars
131
2 stars
51
1 star
140
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with reports of rude staff, incorrect orders, and a lack of urgency.
Food Quality
While some customers enjoyed the food, there were multiple complaints about food being served cold, undercooked, or incorrect.
Cleanliness
Several customers noted unsanitary conditions, including sticky floors and the presence of fruit flies.
Service Speed
Many reviews mentioned slow service, particularly during busy times, leading to long wait times for orders.
Management Issues
Customers expressed concerns about management, citing unprofessional behavior and inadequate handling of complaints.
- JAJakup AbedinNov 13, 20251.0Worst experience at a McDonald's!! Was at the counter for about 5 minutes before being acknowledged. Burger assembly was sloppy, and the fries tasted uncooked and soggy. My wife also felt her stomach was upset after eating the food!!! ***This location really needs better quality control — or at least a manager on shift paying attention***
- KSKing ShannoNov 6, 20251.0The food was cold like it's been sitting out and what really made me mad was my monopoly game pieces were already peeled off my items so the workers took them prior to giving me my order it was my lunch break so I couldn't go back to the store but I'll never patronize this business ever again
- RBRyven BrionesNov 1, 20251.0kiosk said free ranch but they saying i need to pay extra twan ts bs ngl
- KTKayla T.Oct 30, 20251.0Don’t come here if you want the sauces you’ve PAID for… second time this happened with the same manager. Didn’t get the extra sauce we paid for, when we went to go tell them, the manager said, “well..?” Terrible customer service, the whole place is swarming with fruit flies so even if you’d want to sit and eat there… good luck! Edit: She took her name tag off so people don’t know her name I guess…Don’t know her name but she was working on 10/30/25 @ 7:40pm
- KNkhal murad nooroghliOct 29, 20251.0I had ordered a large iced coffee, but I was given a small one, and it also came without vanilla. The experience was really disappointing, and I’m truly sorry about it.
Frequently Asked Questions About McDonald's
What are the operating hours of this McDonald's location?
This McDonald's is open 24 hours every day for dine-in and drive-through services, with delivery available from 7:00 AM to 10:00 PM daily.
Does this McDonald's accept mobile payment options?
Yes, it accepts various payment options including American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Can I order McDonald's food for delivery or pickup online?
Yes, you can order through the McDonald's App or online via their delivery URL and smart link order page.
Does this McDonald's location have dine-in seating and accessibility features?
Yes, this location offers seating and is wheelchair accessible, including entrances, seating, and restrooms.
What types of meals does this McDonald's serve?
The restaurant serves breakfast, lunch, dinner, coffee, and dessert options, including a children's menu.
Is there WiFi service available at this McDonald's?
Yes, WiFi service is available to customers at this location.
Are there any nearby places where I can shop or do banking before or after visiting McDonald's?
Yes, Walmart Stafford and Walmart Grocery Pickup are nearby for shopping, and 1st Convenience Bank and First Convenience Bank are close by for banking needs.
What coffee shops are nearby where I can grab a different coffee option?
Black Rock Coffee Bar is nearby if you want to try another coffee shop close to McDonald's.
Are there any beauty or spa services close to McDonald's?
Yes, TGF Hair Salon, Regal Nails Salon & Spa inside Stafford Wal-Mart SuperCenter, Em Lash Studio, and Regal Nails, Salon & Spa are nearby for beauty and spa services.
Which hotels can I stay at near the McDonald's on 11210 W Airport in Stafford?
Nearby hotels include OYO Hotel, Americas Best Value Inn & Suites Stafford Houston, and Red Roof Inn Stafford, TX.