Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, including rude staff and unhelpful management.
Food Quality
Several customers reported issues with food quality, such as undercooked items and incorrect orders.
Cleanliness
Multiple reviews mentioned unsanitary conditions, including sticky floors and the presence of fruit flies.
Service Speed
Customers frequently noted slow service and long wait times, particularly during busy hours.
Management Issues
Feedback indicated a lack of effective management, with complaints about staff behavior and poor handling of customer complaints.
AA
ayaan
Jan 1, 2026
1.0
Worst service of any mcdonalds. Rude staff!
SR
Shugey De La Rosa
Dec 27, 2025
2.0
Orderne una deluxe spicy y no le pusieron nada solo el pollo🤕
KY
Khrysten York
Dec 22, 2025
3.0
The food is what you’d expect and the front cashier girl is usually very nice and helpful but the rest of the service is very unsatisfactory. The manager is very impatient and dismissive and the other employees seem to fall in line with her behavior and temperament. But it is McDonald’s I guess in a Walmart so you shouldn’t expect much anyway.
JA
Jakup Abedin
Nov 13, 2025
1.0
Worst experience at a McDonald's!!
Was at the counter for about 5 minutes before being acknowledged.
Burger assembly was sloppy, and the fries tasted uncooked and soggy.
My wife also felt her stomach was upset after eating the food!!!
***This location really needs better quality control — or at least a manager on shift paying attention***
KT
Kayla T.
Oct 30, 2025
1.0
Don’t come here if you want the sauces you’ve PAID for… second time this happened with the same manager. Didn’t get the extra sauce we paid for, when we went to go tell them, the manager said, “well..?” Terrible customer service, the whole place is swarming with fruit flies so even if you’d want to sit and eat there… good luck! Edit: She took her name tag off so people don’t know her name I guess…Don’t know her name but she was working on 10/30/25 @ 7:40pm
What are the operating hours of this McDonald's location?
This McDonald's is open 24 hours every day for dine-in and drive-through services, with delivery available from 7:00 AM to 10:00 PM daily.
Does this McDonald's accept mobile payment options?
Yes, it accepts various payment options including American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Can I order McDonald's food for delivery or pickup online?
Yes, you can order through the McDonald's App or online via their delivery URL and smart link order page.
Does this McDonald's location have dine-in seating and accessibility features?
Yes, this location offers seating and is wheelchair accessible, including entrances, seating, and restrooms.
What types of meals does this McDonald's serve?
The restaurant serves breakfast, lunch, dinner, coffee, and dessert options, including a children's menu.
Is there WiFi service available at this McDonald's?
Yes, WiFi service is available to customers at this location.
Are there any nearby places where I can shop or do banking before or after visiting McDonald's?
Yes, Walmart Stafford and Walmart Grocery Pickup are nearby for shopping, and 1st Convenience Bank and First Convenience Bank are close by for banking needs.
What coffee shops are nearby where I can grab a different coffee option?
Black Rock Coffee Bar is nearby if you want to try another coffee shop close to McDonald's.
Are there any beauty or spa services close to McDonald's?
Yes, TGF Hair Salon, Regal Nails Salon & Spa inside Stafford Wal-Mart SuperCenter, Em Lash Studio, and Regal Nails, Salon & Spa are nearby for beauty and spa services.
Which hotels can I stay at near the McDonald's on 11210 W Airport in Stafford?
Nearby hotels include OYO Hotel, Americas Best Value Inn & Suites Stafford Houston, and Red Roof Inn Stafford, TX.