Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, with reports of rude and dismissive staff, particularly from management.
Food Quality
Several customers expressed dissatisfaction with food quality, mentioning issues like cold fries, incorrect orders, and poorly assembled items.
Cleanliness
Multiple reviews noted unsanitary conditions, including sticky floors and fruit flies, contributing to a negative dining experience.
Operational Issues
Customers reported problems with store hours, including being closed when advertised as open, and issues with mobile ordering.
Mixed Experiences
While many reviews were negative, some customers did report positive experiences with friendly staff and good food.
VO
Vanesa Ortiz
1 day ago
1.0
Horrible customer service
JM
jason mcc
Feb 21, 2026
1.0
Mcdonalds mobile ordering messed up and they had no remedy for my situation nor were they willing to help. The manager couldn't speak English to even come and talk to me about nor fixed the problem. It said I cant cancel the order either because it says it was being prepared already. This place is a sorry place to go, go to another McDonald's close by. You will get better service then they gave
BP
Benetta Perry
Feb 17, 2026
5.0
Very quiet. Inside of Walmart. Food prepared as ordered.
KS
Kevin Seajack
Feb 13, 2026
1.0
The store is closed but the website says open dont get food here waste of time
RI
Reyyan Ecrin izol
Jan 23, 2026
1.0
I’m extremely disappointed with the service we received at this McDonald’s. When we walked in, we noticed the staff being polite and friendly to other customers. However, when it was our turn, the attitude completely changed. The staff were rude, dismissive, and unwelcoming toward us, and the only clear difference was that we were wearing hijabs.
This made us feel uncomfortable and disrespected. Everyone deserves to be treated with basic kindness and respect, regardless of how they dress or what they believe. I hope management takes this seriously and addresses this behavior, because no one should feel targeted or treated poorly in a place that serves the public.
What are the operating hours of this McDonald's location?
This McDonald's is open 24 hours every day for dine-in and drive-through services, with delivery available from 7:00 AM to 10:00 PM daily.
Does this McDonald's accept mobile payment options?
Yes, it accepts various payment options including American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Can I order McDonald's food for delivery or pickup online?
Yes, you can order through the McDonald's App or online via their delivery URL and smart link order page.
Does this McDonald's location have dine-in seating and accessibility features?
Yes, this location offers seating and is wheelchair accessible, including entrances, seating, and restrooms.
What types of meals does this McDonald's serve?
The restaurant serves breakfast, lunch, dinner, coffee, and dessert options, including a children's menu.
Is there WiFi service available at this McDonald's?
Yes, WiFi service is available to customers at this location.
Are there any nearby places where I can shop or do banking before or after visiting McDonald's?
Yes, Walmart Stafford and Walmart Grocery Pickup are nearby for shopping, and 1st Convenience Bank and First Convenience Bank are close by for banking needs.
What coffee shops are nearby where I can grab a different coffee option?
Black Rock Coffee Bar is nearby if you want to try another coffee shop close to McDonald's.
Are there any beauty or spa services close to McDonald's?
Yes, TGF Hair Salon, Regal Nails Salon & Spa inside Stafford Wal-Mart SuperCenter, Em Lash Studio, and Regal Nails, Salon & Spa are nearby for beauty and spa services.
Which hotels can I stay at near the McDonald's on 11210 W Airport in Stafford?
Nearby hotels include OYO Hotel, Americas Best Value Inn & Suites Stafford Houston, and Red Roof Inn Stafford, TX.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: