Business Details
About
Sandwich Restaurant
Location
Hours
Reviews
3.6
328 reviews
5 stars
138
4 stars
75
3 stars
26
2 stars
24
1 star
65
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported slow service, long wait times, and incorrect orders, indicating a consistent problem with efficiency and accuracy.
Food Quality
While many customers enjoyed the sandwiches and found them fresh, there were complaints about stale bread and missing ingredients.
Customer Service
Feedback highlighted a mix of friendly and rude staff interactions, with several customers expressing dissatisfaction with the attitude of employees.
Cleanliness
Some reviews praised the cleanliness of the restaurant, while others noted issues such as hair found in food.
- CCCasey CRBDec 27, 20255.0Very Friendly and clean.
- CMChase MillisDec 21, 20251.0Been here multiple times 30+ mins before closing and employees said they were closing up and couldn’t make anything because they already started cleaning up. Save yourself the hassle and go to the jimmy johns in sugar land town center because this location has consistently terrible employees, which may also explain why I’ve received stale bread multiple times. It’s a shame because I live right next to this location and I love Jimmy John’s, but I consistently have a bad experience every time I attempt to go to this location.
- AQAlbert QuinteroDec 5, 20252.0Great sandwich, but it was supposed to be warm and it wasn't. It took them about 20 minutes to receive my sandwich.
- KJKiara JohnsonNov 19, 20255.0The food was fast and fresh. The inside was also very peaceful and clean!
- CTCorey TeagueNov 11, 20251.0Ordered a Kickin Ranch “Chicken” wrap today in the drive thru, got back to my office to eat it and there was no chicken! Thats absurd, how do you forget the main ingredient!