Numerous customers reported rude and unprofessional behavior from staff, particularly at the drive-thru, leading to a negative dining experience.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including missing items and wrong food being served, contributing to customer dissatisfaction.
Food Quality
Several customers noted that food items, especially ice cream and chicken, were often served cold or improperly prepared, impacting overall enjoyment.
Cleanliness
Feedback indicated that the restaurant's cleanliness was inconsistent, with some customers reporting dirty dining areas and unsanitary practices.
Management Issues
Customers expressed concerns about poor management, including failure to honor promotions, inadequate staffing during busy times, and overall lack of organization.
TT
Thomas Torres
Feb 26, 2026
1.0
The guy in the blue shirt at work was rude and acted like he didn't understand me on my order. General Manager did come check up on me and was Greatful that she did, however the rudeness wasn't necessary....
BT
Big Tex
Feb 22, 2026
5.0
Nice place. My family and me stopped by. My kids love the tacos.
GG
Girl
Feb 12, 2026
1.0
Never coming back to this particular dq, first visit the man behind the drive thru was not very nice. Second visit, ignoring the rude service, i asked for a plain cone, and to my surprise the cone had paper inside the cone. It seems to me they left the paper of another cone inside my cone.
GH
Geyce Heredia
Jan 18, 2026
5.0
We got a cake and was very delicious.
JC
joanna castillo
Jan 18, 2026
1.0
First time visiting this location. Used drive thru and employee did not even acknowledge as he opened window instead he proceeded to have a conversation with another employee while cursing as he was taking my payment. I could've cared less as long as they had my order right. I’ve been having blizzards since my teenage years and not once have a i had the ice cream melting the way this one did, (maybe it was over spun) plus it had more candy than ice cream, as good as more candy sounds it does not taste good when the ice cream ratio is less. So disappointed. Could not even finish it. Tried to upload a video but only photos are allowed.
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