Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
1,474 reviews
5 stars
478
4 stars
292
3 stars
251
2 stars
119
1 star
334
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported issues with missing items and incorrect orders, leading to frustration.
Service Speed
Customers frequently mentioned long wait times for both drive-thru and in-store orders, often exceeding 20 minutes.
Employee Behavior
Several reviews highlighted unprofessional behavior from staff, including rudeness and lack of attention to customers.
Food Quality
There were mixed reviews on food quality, with complaints about cold or stale items, but some customers noted fresh food on occasion.
Cleanliness
While some customers appreciated the cleanliness of the restaurant, others reported unsanitary conditions and a messy dining area.
- MRMaya Ritchey3 days ago5.0I went to the Springtown Mcdonalds location yesterday. They missed a couple of things I went inside and showed them what i had and didn't have, the young lady checked my receipt she had black hair I could not see her name all the way her vest was covering it I know it starts with an A and had lashes. She was very respectful and kind she did not hesitate to get me my food quick and resolve my issue!! The rest of the employees they act like they do not see you. Very respectful on the young lady part! I will be coming back to this location food was fresh and great! Good job springtown 🙌🏻🙌🏻
- KKKimberlyNov 14, 20251.0We just went through the drive thru and waited in spot number 2 like they asked us to. 8 other cars behind me got their order before they brought us ours. I asked if there was a reason our order took longer than the others behind me? The guy said oh I don't know I just make the coffee. No apology for the wait, no explanation. I had a toddler in the back frustrated and crying. I'm just frustrated that they didn't do something more to make it right.
- LMLTX Ventures LLC Thermal Assassin TA MountNov 9, 20251.0This is fast food, I ordered two meals, at 6:52. I am have watched my ticket 988 now for 28 minutes sit taped on this shelf. And have observed at least seven people order in the kisok behind me and receive their meals. 30 plus minutes for our order to come out. As I brought it up to an employee he ridiculed me, not to my face, behind in the back as if we couldn’t hear him, expressing that I must feel like I am more important than anyone else. No I am not, however I chose McDonalds because it should be fast. If I wanted slow fast food I would have found wataburger. I will also add, our fries were cold and semi stale ish as we made our way back to the horse trailer to eat in the parking lot.
- EBEmmie BNov 4, 20251.0Just went into McDonald's today for the first time in a while. They still can't get their crap together. Told me that I had to pull forward because they're waiting on Patty's on my order I'm not even pulled up a half a second and here comes the lady with my food. Do better McDonald's. Cheating times to make you look better like you're doing good. All you're doing is cheating your time to make you look good.
- JMJohn MendiolaOct 30, 20251.0To start off I completed a mobile order for breakfast around 10:15 AM ensuring I met the timeline for them to stop serving breakfast at 10:30 only to find out that they cancelled my mobile order because I didn’t arrive until around 10:45 am. I spoke with a manger asking why my meal wasn’t prepped when they received the order and was informed that had I requested to pick up IN restaurant they would’ve completed it but because I chose curbside pick up they don’t make it until I confirm I have arrived. I don’t understand why that makes a difference? Make it make sense! Anyway, to add insult from I injury after deciding to still order food now from the lunch menu not only were the fries stale (mind you they just switched over from breakfast so why would fries not be fresh?) but they got my order wrong forgetting to put bacon on my bacon buffalo ranch McCrispy sandwich! Can’t say enough that this is the 2nd time I’ve had a horrible experience at this location. Where has the customer service gone? 🤦🏻♂️
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's in Springtown, TX?
McDonald's in Springtown, TX is open daily from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 5:00 AM to midnight on Friday and Saturday.
What are the delivery hours for this McDonald's location?
Delivery is available every day from 6:00 AM to 9:29 PM.
What are the drive-thru hours at McDonald's Springtown?
The drive-thru operates from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.
Does this McDonald's offer curbside pickup?
Yes, curbside pickup is available at this location.
What payment options are accepted at McDonald's in Springtown?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Where is this McDonald's located?
McDonald's is located at 421 E Hwy 199, Springtown, TX 76082, USA.
Is there a mobile app available to order from McDonald's?
Yes, you can order via the McDonald's App available on both the Apple App Store and Google Play Store.
How can nearby transit or places help me plan a visit to McDonald's in Springtown?
Near McDonald's, you can find several points of interest such as Springtown Park II, where families might enjoy a visit before or after dining. Additionally, food options like MrJims.Pizza and Subway are nearby for variety. Beauty salons such as Lash Ranch and Brow Bar are close by if you want to combine errands or appointments.
Are there other fast food or restaurant options near McDonald's in Springtown?
Yes, nearby you’ll find Sonic Drive-In, Alvin Ord's sandwich shop, and Tuscany's Italian Restaurant, offering a variety of fast food and dining alternatives.
What nearby services can complement a visit to McDonald's?
Nearby services include Springtown Car Wash and PO Jo Car Wash for vehicle cleaning, Hometown Building Center for home supplies, and Total Body Care Spa and Wellness for relaxation.