Whataburger

4.2
2024 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
20550 INTERSTATE 45, SPRING, TX
77373, United States

Hours

Reviews

4.2
2,024 reviews
5 stars
1,194
4 stars
414
3 stars
170
2 stars
57
1 star
189

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, incorrect orders, and long wait times, particularly in the drive-thru.

Food Quality

While some customers praised the food as fresh and tasty, others complained about cold meals, missing items, and poor assembly.

Cleanliness

Several reviews highlighted cleanliness issues, particularly in the bathrooms and dining areas.

Customer Experience

Mixed feedback on customer experience, with some praising friendly staff and quick service, while others reported negative interactions and management issues.
  • SR
    Saddiqyah Rashid
    Jan 4, 2026
    1.0
    I went to this Whataburger on today’s date 1/4/2026 I ordered a chicken wrap combo and asked if it’s possible if it could be freshly cooked after waiting in the line for over 20 minutes no exaggeration they gave me cold food. I asked for a refund and Miss Rhonda stated that she couldn’t give me a refund because it was cash. After the poor service and sitting in line, I did not want to wait for them to remake my food and I didn’t trust them remaking my food so I decided to leave without food and my money. The fact that they have a so-called policy in hand that they cannot refund a customer cash. Only card is the most ridiculous thing I heard yet in 2026. It’s borderline Thief
  • JH
    Jasmine Hodge
    Jan 1, 2026
    1.0
    Went through the drive thru on Dec 31st 2025 between 8:30-9pm, order chicken strip meal. Total came to 11 dollars and some change. Was told to pull into lane B, guy comes out confirms my order and total, I hand him 12 dollars. He walks off. Comes back telling me he lost the 10 I gave him... so he supposedly walkes around and retract his steps looking for the money I gave him. He goes tell his supervisor who comes out and tell me they looked at the camera and she counted his draw and he doesn't have it!! This is straight BULLSHIT! How the hell did you do all this with two lanes going. LIARS! HE STOLE MY MONEY AND I DIDN'T EVEN GET NO FOOD!!
  • KM
    K Mac
    Dec 29, 2025
    1.0
    Horrible Whataburger. I ordered drive thru on the app and they are trying to make me go inside to get it. I don’t understand why the won’t just make my food and give it to me at the window.
  • JB
    James “007” Bond
    Dec 26, 2025
    1.0
    Drink dispenser dirty .. shrink flation bread was thinner than a pancake 🥞 meat was hanging off bun..sloppy
  • LS
    Luke Sandhop
    Dec 22, 2025
    1.0
    We have ordered from here multiple times and they have NOT ONCE given us the sauces we asked for. The final straw was with a chicken strip meal my girlfriend asked for extra gravy and got none! I get it, sauces are not the biggest part of a meal, but to get it wrong this many times is crazy.

Frequently Asked Questions About Whataburger

What services does Whataburger offer for pickup and delivery?

Whataburger offers in-store pickup, curbside pickup, and delivery services.

Where is Whataburger located?

Whataburger is located at 20550 Interstate 45, Spring, TX 77373, USA.