At Wendy’s in Spring, TX we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Spring, TX hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Many customers reported rude and unhelpful staff, with several instances of poor service and long wait times.
Food Quality
A significant number of reviews mentioned that the food was often cold, stale, or poorly prepared, with some customers experiencing food poisoning.
Cleanliness
Multiple reviews highlighted dirty dining areas and unsanitary conditions, including issues with the bathrooms.
Order Accuracy
Several customers noted that their orders were incorrect or incomplete, leading to frustration and dissatisfaction.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and efficiency, as well as enjoying fresh food on occasion.
AM
Anna Mae
Feb 18, 2026
1.0
Waited at the menu at the drive thru for 10 mins with no one else in line. The guy rushed me through my order by just say “what’s the drink” very rudely. Got home the burger is awful the patty had been setting all day and reheated every single burgers(4). The fries had been there all day too because they were stiff and cold. Do not recommend this location cause the staff is as bad as the food!
KA
Karen Andrade
Dec 11, 2025
2.0
Food ok. Dining room and bathroom are very dirty.
AP
Ashley Perez
Nov 10, 2025
5.0
People need to stop being sensible about everything 😂 this reviews are crazyyyy
MC
Marc Cole
Nov 7, 2025
5.0
Had a surprisingly great experience at the Wendy’s drive-thru, which isn’t something I say often these days. Kevin, who took my order, was polite, thorough, and even helped me save a few bucks with his recommendations—great customer service all around. Unfortunately, the food didn’t quite match the quality of the service. The JBC has definitely shrunk over the years and lost that fresh feel the crisp lettuce and tomato provided it. My fries were also lukewarm at best. So, perfect marks for Kevin and the crew on service, but the food still needs work to bring back the classic Wendy’s quality.
CB
Christopher Bone
Nov 2, 2025
1.0
What’s the point in handing me a cold bag of food? What was the rush? I was the only person in line.