Wendy's

3.6
664 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
8735 Spring Cypress, Spring, TX
77379, United States

Hours

Reviews

3.6
664 reviews
5 stars
249
4 stars
152
3 stars
101
2 stars
42
1 star
120

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some experiencing fresh and hot meals while others received cold, stale, or even moldy food.

Service Issues

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.

Cleanliness

Feedback on cleanliness was mixed; some praised the clean dining area while others reported dirty conditions.

Order Accuracy

Many customers experienced issues with order accuracy, receiving incorrect items or missing items altogether.

Management Concerns

Several reviews pointed to poor management practices, including lack of training and dismissive attitudes towards customer complaints.
  • NK
    Nate Kimpe
    Oct 16, 2025
    5.0
    I've never been let down by this location of Wendy's. The food comes out hot, accurate, and somewhat quickly. They could hurry it up. The restrooms are clean and so is the dinning room.
  • RG
    Ricky Garcia
    Oct 11, 2025
    3.0
    Food was okay but the inside dining area was very very dirty. Floors were sticky and dirty. This was on a Saturday early evening. Manager needs to get on staff to tend to dining area!
  • GG
    gregorytmcphee
    Sep 24, 2025
    5.0
    It was very satisfying no complaints here. It serve its purpose was just passing through did not regret to stop.
  • IK
    Ibrahim Khan
    Aug 31, 2025
    1.0
    Placed a mobile order yesterday (August 29) at 12:30, 30 minutes before close. Maps as well as the app advertised open hours til 1am. The order placed and I paid with no warnings about closing. When I get to the drive thru all lights are on but no one at the speaker. I pull up to the window and see the frosty machine draining. The employee (a woman on shift) literally goes directly to the back of the kitchen when she sees us in the window. Does not come out despite seeing us. Another employee is sitting at the table in the front with his hat pulled down over his face watching us and doing something on his phone. I was hoping if some things were already clean we could get part of the order and the rest cancelled or if nothing was available I could atleast cancel the order. Instead I was literally ignored. I called my bank to dispute and cancel the order because the employees decided to ignore me and atleast say they decided to clean and close early. Appalled by the service, clear to me how much the workers on shift cared to serve anyone.
  • GG
    gio.zer0
    Aug 17, 2025
    5.0
    I tried the Wednesday meal, it was the most delicious meal of my entire existence one this cruel and wicked planet. My femboy and I came here and he also enjoyed this meal with me(^з^)-☆

Frequently Asked Questions About Wendy's

Is 064 Spring Cypress Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.