Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported poor service, including long wait times, incorrect orders, and unhelpful staff.
Food Quality
Many reviews mentioned inconsistent food quality, with complaints about cold or undercooked items, missing ingredients, and overall dissatisfaction with the meals.
Positive Experiences
Some customers praised the fast service and fresh food, particularly in the drive-thru, highlighting a few positive interactions with staff.
Pricing Concerns
Several customers expressed frustration over high prices and perceived value, noting that portions were small and not worth the cost.
CG
Chilled Grish
Feb 25, 2026
3.0
Came in with a gift card and I ordered a biggie bites 2 for $4 as advertised. I asked for 2 orders of the 4 piece nuggets and I was told I could not order 2 of the same thing. I proceeded to place an online order (unable to use gift card but just proving my point) and successfully ordered the 2 orders of nuggets…. Same lady gave me my order with zero acknowledgment…. Yikes
ZR
Zo Red
Feb 6, 2026
1.0
So gross, lettuce on my baconator fries, forgot my drinks then gave me the wrong drinks. The chicken nuggets were absolutely disgusting. Fries were soggy & charged me for a frosty they didn’t even have.
MS
Markus Stanley
Feb 3, 2026
5.0
Great customer service. Angels work here thank you so much guys
JC
Joan Chin
Jan 28, 2026
1.0
Is it right for your worker to be trained at the customers expense. Waited a good while to be served but had to leave.
KH
Kathryn Hagman
Dec 10, 2025
1.0
If I could give zero stars for service and atmosphere, I would. This location flat-out lies about sauce and skimps on fries and drinks. You can ask, “Is my kid’s nugget sauce in the bag?” and they’ll go, “Oh yeah, yeah!”—and there’s nothing in there. This has happened over and over.
Today I finally checked before driving home. Again, no sauce. So I went inside, and the woman tells me, “ONLY ONE SAUCE PER FOUR NUGGETS.” I said, “A kids’ meal is four nuggets. This location constantly forgets my kid’s sauce, so honestly, you owe me about ten.” She huffs, rolls her eyes, and finally hands ONE sauce over, as if it comes out of her check, SPARE ME. Why am I spending $17 on an adult meal and a kids’ meal just to argue with someone over a sauce packet? I’m the idiot.
I even went to Wendy’s directly to file a complaint, and all they said was, “We’ll let the franchisee know.” Clearly they don’t care—just look at the reviews. Save yourself the headache and go 100 yards down the road to Chick-fil-A, where they get your order right and don’t short you on fries or sauce.
This location is awful, and I’m done trying with them.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for Wendy's drive-thru at 505 Sawdust Road, Spring, TX?
The drive-thru is open daily from 6:00 AM to 1:00 AM.
Does the Wendy's at 505 Sawdust Road serve breakfast?
Yes, this Wendy's location serves breakfast options including combos, croissants, biscuits, classic sandwiches, coffee and sides.
How can I order Wendy's food online or via an app?
You can order food online at https://order.wendys.com or through the Wendy's mobile app available on the App Store.
Is delivery available at this Wendy's location in Spring, TX?
Delivery may be available depending on your area. You can check delivery availability by entering your address on the Wendy's app or at https://order.wendys.com.
What payment options does Wendy's at 505 Sawdust Road accept?
This location accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I contact the Wendy's at 505 Sawdust Road for questions or feedback?
You can call the store directly at (832) 284-7382 or reach out to Wendy's Customer Care via their website or live chat at https://www.wendys.com/contact-us.
Are gift cards available for purchase at this Wendy's location?
Yes, gift cards can be bought in-restaurant, through various retailers, or online at http://www.wendysgiftcards.com/#/home.
What nearby places can I visit before or after dining at Wendy's on Sawdust Road?
Nearby you can visit The Omega Grill (a southern-style sandwich shop), Cinnabon at Schlotzsky's for desserts, or Wingstop for chicken wings. These spots offer a variety of dining options to complement your visit.
If I need automotive services near Wendy's Spring, where can I go?
Nearby automotive services include McKays Automotive - The Woodlands for general repairs and Jiffy Lube Oil Change for oil and battery services, both convenient to access before or after your meal.
Where can I find mobile phone services or repairs near Wendy's on Sawdust Road?
Close to Wendy's are Dr Cell Phones for repairs, T-Mobile for mobile accessories and services, and RadioShack for electronics, providing convenient options for your mobile needs.
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