Wendy's

3.9
1210 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
505 Sawdust Road, Spring, TX
77380, United States

Hours

Reviews

3.9
1,210 reviews
5 stars
575
4 stars
289
3 stars
174
2 stars
50
1 star
122

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

While some reviews praised the freshness and taste of the food, many others complained about cold items, missing components, and overall dissatisfaction with the quality.

Pricing Concerns

Several customers expressed frustration over high prices and perceived value, noting that portions were small and not worth the cost.

Drive-Thru Efficiency

The drive-thru service received mixed feedback, with some customers appreciating the speed while others reported missing items or incorrect orders.
  • KH
    Kathryn Hagman
    Dec 10, 2025
    1.0
    If I could give zero stars for service and atmosphere, I would. This location flat-out lies about sauce and skimps on fries and drinks. You can ask, “Is my kid’s nugget sauce in the bag?” and they’ll go, “Oh yeah, yeah!”—and there’s nothing in there. This has happened over and over. Today I finally checked before driving home. Again, no sauce. So I went inside, and the woman tells me, “ONLY ONE SAUCE PER FOUR NUGGETS.” I said, “A kids’ meal is four nuggets. This location constantly forgets my kid’s sauce, so honestly, you owe me about ten.” She huffs, rolls her eyes, and finally hands ONE sauce over, as if it comes out of her check, SPARE ME. Why am I spending $17 on an adult meal and a kids’ meal just to argue with someone over a sauce packet? I’m the idiot. I even went to Wendy’s directly to file a complaint, and all they said was, “We’ll let the franchisee know.” Clearly they don’t care—just look at the reviews. Save yourself the headache and go 100 yards down the road to Chick-fil-A, where they get your order right and don’t short you on fries or sauce. This location is awful, and I’m done trying with them.
  • AD
    Ashley Dowd
    Dec 8, 2025
    3.0
    The only reason I come to this particular Wendy's is because it's near my home. I ordered the same salad for 2 weeks straight & they got my order wrong each time. It was very frustrating especially when it's only a salad 🥗 . I would definitely choose a different location if I felt like driving the distance.
  • GG
    Giovanni Gonzalez
    Nov 21, 2025
    1.0
    This place has been going downhill for a while now. I give it a few months in between and every time I come back to try it, it gets even worse. I don’t know who does the hiring but whoever they hire just doesn’t care about quality control. It’s a shame because I used to love Wendy’s and would go there at least once a week. Now I will never come to this location again. It’s the weirdest by far of any of the ones I’ve been to, and it only keeps getting worse.
  • CC
    CaptainMoon
    Nov 19, 2025
    2.0
    Girl at the window wouldn't give us bbq because it cost 50 cents. I get they need their profits but not filling up my fries is ripping me off. So choose one or the other, no both. Food was cold.
  • DD
    DrLizaroj
    Nov 13, 2025
    2.0
    Usually I use the drive thru and there’s no issues, but I recently went inside to sit down to eat and use the restroom. No one came to the cash register and I stood there ignored for about 5 minutes and then when they took my order, I waited 20+ minutes and it never came out. When I got up to complain, there were three employees in the back sitting and chatting while ignoring me. Finally, I decided to use the toilet and leave without my food since I had to get somewhere on time, and the single stall was broken. TLDR: only use the drive thru or don’t come at all. I’m doing the second option from now on

Frequently Asked Questions About Wendy's

Is 082 Sawdust Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for Wendy's drive-thru at 505 Sawdust Road, Spring, TX?

The drive-thru is open daily from 6:00 AM to 1:00 AM.