Taco Bell

3.4
697 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 28785 Birnham Woods Dr. in Spring. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
28785 Birnham Woods Dr., Spring, TX
77386, United States

Hours

Reviews

3.4
697 reviews
5 stars
256
4 stars
144
3 stars
101
2 stars
36
1 star
160

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude and unprofessional behavior from staff, including long wait times and incorrect orders.

Food Quality

Many reviews mentioned poor food quality, including cold items, incorrect orders, and unsatisfactory portion sizes.

Cleanliness

Several customers noted that the restaurant was dirty, with sticky tables and unpleasant odors.

Positive Experiences

Despite the negative feedback, some customers praised the friendly staff and quick service at certain times.
  • KS
    Katie Simpson
    1 day ago
    1.0
    I would rate lower if I could. They have no one helping or assisting customers in front. Solely focused on drive thru. Didn’t even acknowledge any of the customers on the front for atleast 15-20 minutes. AWFUL SERVICE
  • SF
    Shawnquanetta Fontenot
    Dec 28, 2025
    1.0
    Drive thru needs to do better. Things could’ve gotten totally out of control behind the worker laughing as if something was funny. Then they just threw my kid’s order in the bag, had I been alone definitely would’ve been a problem. What are the shift managers doing? These days people only care about their check & it urkes my nerves.
  • MB
    Meredith Brister
    Dec 17, 2025
    1.0
    No drink carriers and you better specifically ask for napkins since they think two napkins total is a suitable when THREE drinks were ordered and this is handheld food. Oh, except for the sides of beans and rice, but they also didn’t give a fork. Way to live up to the stereotype, Taco Bell employees!
  • JC
    Jonathan Curry
    Nov 27, 2025
    3.0
    I don’t know if they were way understaffed or what was going on but it took over 20 minutes to get my food earlier this week. On top of that they gave the wrong sauce type. Luckily the rest of the food was actually right.
  • AA
    AutumnsDusk
    Nov 3, 2025
    1.0
    Horrible experience at this Taco Bell. Never before have I seen such horrible mismanagement. Leah was incredibly rude to everyone in her vicinity, including a paying customer and coworkers. I will not be returning to this Taco Bell until Leah gets an attitude adjustment or no longer works here.

Frequently Asked Questions About Taco Bell

What are the drive-through hours for Taco Bell at 28785 Birnham Woods Dr.?

The drive-through is open Monday to Thursday and Sunday from 9:00 AM to 1:00 AM, and Friday to Saturday from 9:00 AM to 2:00 AM.

What types of payment methods are accepted at this Taco Bell location?

They accept American Express, Cash, Discover, Mastercard, and Visa.