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Taco Bell

3.5
(651 reviews)

Business Details

8919 Spring Cypress Rd., Spring, TX
77379, United States
(832) 717-4433

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 8919 Spring Cypress Rd. in Spring. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
8919 Spring Cypress Rd., Spring, TX
77379, United States

Hours

Reviews

3.5
651 reviews
5 stars
272
4 stars
124
3 stars
77
2 stars
45
1 star
133

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor service, including long wait times, incorrect orders, and unresponsive staff.

Food Quality

Many reviews highlighted issues with food quality, such as cold items, incorrect orders, and lack of ingredients.

Automation Concerns

The use of AI and kiosks for ordering was criticized for reducing human interaction and causing order errors.

Customer Experience

Several customers noted a decline in overall customer service and satisfaction compared to previous visits.

Cleanliness

While some mentioned cleanliness, others pointed out unsanitary conditions and poor maintenance.
  • KK
    Kathi Konklin
    Jan 22, 2026
    5.0
    Take out. Tried their small value menu taco salad. It is VERY small, but it is tasty.
  • TC
    Thomas Charnota
    Jan 19, 2026
    2.0
    Seriously, we’re using AI assistants to take drive through orders? “I don’t understand you” “we don’t have that at this time” (you don’t have a beef burrito???) nobody to talk to or ask questions. Just a nightmarish interface that’s slow and useless.
  • SS
    Shanell
    Jan 17, 2026
    1.0
    I’m really disappointed with my recent experience at this Taco Bell location. A couple of days after physically handing over my card here which is something I almost never do I discovered it was used for fraudulent charges. I want to highlight that this is the only place I’ve used this card in weeks, and all my other cards, which I only use online, have had no issues. The fact that this happened here is really concerning. On top of that, the food is always cold, and I won’t be returning. I’ll be contacting corporate about this issue because it’s unacceptable.
  • IC
    Ian Clause
    Dec 17, 2025
    1.0
    I've held off on the bad reviews because mistakes happen and this location got a lot better for a few years, but it's been too many times and this time they gave me the wrong order at 11pm when I was the only one in the drive thru 😭 my fault for not checking I guess, on my way home from a 12 hour shift after a 45min drive. I think they gave me their dinner, because it looks like 2 Cheesy Bean and Rice burritos, no creamy chipotle sauce, add jalapeños and potatoes? I heard the woman at the window ask something to her coworker about "being frustrated" or something. Well now i'm frustrated too because this ain't what I ordered.
  • HS
    Hayden S
    Dec 7, 2025
    2.0
    You couldn’t put extra 🧊🧊🧊 in my drink like I asked? Just pure laziness 🙄🙄🙄

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