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Subway

3.9
(203 reviews)

Business Details

4959 Louetta, Spring, TX
77379, United States
(281) 376-9989
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Spring Subway® Restaurant at 4959 Louetta brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
4959 Louetta, Spring, TX
77379, United States

Hours

Reviews

3.9
203 reviews
5 stars
116
4 stars
31
3 stars
10
2 stars
17
1 star
29

What are people saying?

AI-generated from recent customer reviews

Customer Service

There are mixed reviews regarding customer service, with some customers praising friendly staff while others report rude and unhelpful interactions, particularly from older female employees.

Food Quality

The food quality is generally praised, with many customers noting fresh ingredients and well-made sandwiches, although there are complaints about missing items in orders.

Cleanliness

The location is frequently described as clean and well-maintained, contributing positively to the overall dining experience.

Order Accuracy

Several customers reported issues with order accuracy, particularly with online orders and specific requests being overlooked.
  • JM
    Jakendra Morgan
    Feb 23, 2026
    1.0
    The older lady that work here gave me a bad experience today I’ve been coming to this location for 5years but the past 2 or 3 years it’s been two older ladies that work here together with nasty attitudes mainly the older one ! Today the older one was fixing my sandwich and I can tell when she cut my bread open and slapped the cheese down on the bread she really didn’t want to make my sandwich okay so I looked over how she was aggressively making my sandwich but then it was time to put sauce on my sandwich I asked for ranch and she puts a tiny amount on my sandwich so I asked could she please give me a little more ranch she then proceeded to put almost the whole bottle of ranch on my sandwich I was looking at her in such disbelief and asked her why would she do that and gives me the meanest mean mug and looks me up and down in my face and didn’t say anything so I told her I didn’t want the sandwich any more and left the store ! I will not be a returning customer! It’s sad because for 5 years I have loved this location but not anymore due to bad customer service food is good here though
  • LS
    Linds S
    Feb 12, 2026
    5.0
    This is the best subway I have been to. The staff is amazing and welcoming. They are quick and I will literally drive wherever I am to come to this subway! Thanks ladies for being amazing!
  • CB
    Chase Babcock
    Jan 15, 2026
    5.0
    These lady’s really know how to serve! They always get my order right and they always move efficiently! This is my favorite subway! So if you in spring don’t say I didn’t tell you where to go!!!
  • SJ
    SaKatherine Johnson
    Jan 11, 2026
    2.0
    It doesn't take much to show kindness in customer serving and serving ppl/stranger. It's Sunday about 915pm I arrived good checked out at 9:26pm. Lady was so unkind and not pleasant. Just a bad oral about her. I noticed the energy of her (short older women with really short hair). I tried being kind to bring a smile noticing she didn't respond back was enough to hurry up because apparently I'm bothering her🤷🏽‍♀️. I asked for extra red onions and bell pepper and noticed the dressing wasn't in the serving spots. I nicely asked you guys close at 10 right? She ignored me. I asked where's the dressing she ignored me. So I asked for more red onions to check her hearing she gave bad attitude if I was giving her a hard time. I promise I was not. I'm a kind person and if you didn't want to serve me with positivity in return them have someone else do it or just don't work in a place of serving. I don't know what took place before I arrived but it's 915pm and I could have returned the same attitude back but why?. Im use to seeing the dressing in the bins so I kinda forgot about what I would get. (Not a frequent eater of subway). Nevertheless I asked for extra peppercorn she squeezed a lot as if it was dumping the bottle. I tried to laugh it off like that wow 😳 Like come on now I could sense the attitude from the time I walked in. Try kindness next time before attitude with a person who also going through and I could have took it out on you back but I chose kindness. I wanted to be sure I wrote this review because it's my 2nd time receiving the same attitude from the same way women. last time it was early in the afternoon when I stopped by. I remember it was the same women when I realized it serving me. Now about 2 yrs later I go to the same location but this time i am making sure I leave a review on here and a survey. Choose kindness over giving someone a attitude for no reason they don't deserve it. I hate it whatever you are going through caused you treat me the way you choose tonight. I pray all will be well with you and your personal matters.
  • SC
    Samantha Castillo
    Jan 11, 2026
    1.0
    Service and atmosphere was terrible. The two old ladies in there were not lively at all. Barely spoke up and I couldn’t hear them. When it came time to pay the lady kept swiping my hand away, scratching me with her crusty long nails. Instead of just verbally telling me to wait. She kept touching my hand. I asked what was going on and she told me it was frozen because I kept putting my card in. How else am I supposed to pay? How is it my fault? That woman was extremely rude and just not welcoming.

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