Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Spring Subway® Restaurant at 8765 Spring Cypress Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Numerous reviews highlighted poor customer service, with staff being rude, inattentive, or unprofessional.
Staffing Issues
Many customers noted long wait times due to insufficient staffing, often with only one employee working during busy hours.
Food Quality
Several reviews mentioned issues with food quality, including incorrect orders, poorly made sandwiches, and unsatisfactory freshness.
Cleanliness
While some customers praised the cleanliness of the store, others reported unsanitary conditions and poor food handling practices.
Positive Experiences
Despite the negative feedback, there were also positive comments about friendly staff and good service from specific employees.
JJ
jeff
Nov 8, 2025
2.0
This is by far the worst unorganized Subway I've ever been to lines are so big and there's only one person working most times
JS
Juan Saavedra
Sep 30, 2025
5.0
Excelente servicio y muy lindas trabajadoras❤️
NB
Neal Bashour
Sep 18, 2025
1.0
Really bad customer service
EO
Exo o
Aug 7, 2025
1.0
I had an online order, i get there a bit early and the lady tells me to wait a second. 10 minutes pass and after 2 customers check out the young man asks me if the order is mine and turns out my food was just sitting there. The lady just stood there on her phone and ignored me and the man working there. Food came out cold and wasn’t toasted when i asked for double toasted. Portions were small even when asked for extra.
LS
L Spillman
Aug 4, 2025
1.0
If I could give negative stars, I would. Order was completely wrong. Tried to get it corrected and was met with attitude. Subs were thrown together and sloppy. Will never spend money here again. Definitely not worth it. Stay away from this location 🙏