Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Spring Subway® Restaurant at 23221-B Aldine Westfield brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Numerous reviews highlighted poor customer service, with employees being rude, inattentive, and unhelpful.
Food Quality
Many customers reported issues with food quality, including old or poorly prepared ingredients, and incorrect orders.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty tables and food prep areas.
Staffing Issues
Customers noted that the location often had insufficient staff, leading to long wait times and poor service.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for their excellent service and the cleanliness of the store during their visits.
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Hilary Smith
Nov 16, 2025
4.0
Very quiet but not clean
FM
Frank Mayorga
Nov 5, 2025
1.0
I'm just echoing everyone else. Bad customer service - the two girls working lunch today were visibly annoyed with having to deal with the customers at all, but based on previous review, this is nothing new, and management appears to be okay with it.
EL
Emonee Lewis
Sep 20, 2025
1.0
I came here a HOUR before closing and they had almost everything put up. They gave me little servings of everything and when I asked for my sandwich to be toasted they said they couldn’t because they cleaned it for the day… oh and they also put the sauce up and when I asked for sauce for my sandwich they sighed as they went to go grab it! I’ve worked in the food industry before and I know how it is when your ready to clock out and go home, but as long as those doors are open, customers are obliged to get the same service as when they first opened!!!
JC
jonathan coyle
Sep 2, 2025
5.0
I ordered online, my wife is soy and dairy free. Do sandwiches requested had a lot of customization to prevent an allergic reaction. Gabriel went above and beyond truly impressed with his service and how careful he was and making the food. I’ve honestly had terrible experiences that all other subways around, including this one in the past. But Gabriel was the main reason I am truly happy with how today turned out. This is now the second time he has helped me and my family shout out to Gabriel at this location.
AC
Allyson Caluya
Aug 14, 2025
2.0
They never have fresh tea, or tea at all for that matter. They used to, now it's like they don't bother to make it anymore.