Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Spring Subway® Restaurant at 230 Cypresswood Dr brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Numerous reviews highlighted poor customer service, with staff being rude, dismissive, and unhelpful, leading to a negative dining experience for many customers.
Food Quality
Several customers reported issues with food quality, including poorly made sandwiches, stale bread, and unsatisfactory freshness of ingredients.
Cleanliness
While some customers noted cleanliness, others reported dirty conditions in the store and bathrooms, indicating inconsistency in maintenance.
Management Issues
Multiple reviews pointed to management problems, including lack of training for staff and poor handling of customer complaints.
Positive Experiences
Despite the negative feedback, there were also positive comments about friendly staff and good food, suggesting that experiences can vary significantly.
ME
Marcos Esquivel
Jan 16, 2026
5.0
My apologies. I've tried calling on 01/22/26. I ended up picking up the wrong order and I can't make it back. I accidentally picked up Jim's order. I ordered the steak and cheese. Hope Jim enjoys it. Lol. My bad.
ST
sonny tx713
Dec 12, 2025
1.0
Lady closed up a place at 9:44 and an hour say they close at 10:00 talk about some bad management and the place is always dirty to begin with and road service young lady cleaning up at 9:40 locked up the whole building
MP
Mike Perkins
Nov 14, 2025
1.0
I don't think you guys realize how many customers Maria has run off. I just talked to another person today that wont be back. She is nasty to customers and is constantly rude. I haven't been back in at least six months. Does ownership even read the feedback.
LL
Lana
Oct 9, 2025
1.0
This particular store will POST THEIR OWN PICTURES and try to flood out any bad reviews. All you can see is their own pictures of random sandwiches. Only a few of them are from the reviewers unless you dig deep- that’s dishonest.I personally left my review more than a week ago. I talked to somebody from Subway. They took down my information and not one person called me back. Left a message on website to corporate. No response. I’m assuming it was the franchisee. I posted a review and a picture of the the flattest cold cut combo EVER It was disgusting on top of that and it was made by Christina who I spoke with immediately after it was picked up. I was not able to voice my frustration. I told her it looked horrible wrong. She was super rude. I’ve been eating those sandwiches for over 25 years and I know exactly what it’s supposed to be on it. I even googled it to make sure!!!! It’s not supposed to be flat one kind of meat. NO!!!!! That’s why it’s called cold cut combo. It was basically a subway FLAT
PF
Paul Fortress
Sep 24, 2025
1.0
Great service and hospitality but the food gave both me and my friends a really badly upset stomach for two days. We both got rotisserie chicken sandwiches footlong. Terrible post-eating experience...