Subway

3.9
235 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Spring Subway® Restaurant at 230 Cypresswood Dr brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
230 Cypresswood Dr, Spring, TX
77388, United States

Hours

Reviews

3.9
235 reviews
5 stars
120
4 stars
50
3 stars
20
2 stars
7
1 star
38

What are people saying?

AI-generated from recent customer reviews

Customer Service

Multiple reviews highlighted poor customer service, with staff being rude, dismissive, and unhelpful during interactions.

Food Quality

Several customers reported issues with food quality, including poorly made sandwiches, stale bread, and unsatisfactory freshness of ingredients.

Cleanliness

While some customers noted cleanliness, others pointed out dirty tables and unsanitary conditions, indicating inconsistency in store maintenance.

Staff Training

There were numerous mentions of inadequate staff training, leading to mistakes in orders and poor customer interactions.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and efficiency, as well as enjoying the food.
  • MP
    Mike Perkins
    Nov 14, 2025
    1.0
    I don't think you guys realize how many customers Maria has run off. I just talked to another person today that wont be back. She is nasty to customers and is constantly rude. I haven't been back in at least six months. Does ownership even read the feedback.
  • LL
    Lana
    Oct 9, 2025
    1.0
    This particular store will POST THEIR OWN PICTURES and try to flood out any bad reviews. All you can see is their own pictures of random sandwiches. Only a few of them are from the reviewers unless you dig deep- that’s dishonest.I personally left my review more than a week ago. I talked to somebody from Subway. They took down my information and not one person called me back. Left a message on website to corporate. No response. I’m assuming it was the franchisee. I posted a review and a picture of the the flattest cold cut combo EVER It was disgusting on top of that and it was made by Christina who I spoke with immediately after it was picked up. I was not able to voice my frustration. I told her it looked horrible wrong. She was super rude. I’ve been eating those sandwiches for over 25 years and I know exactly what it’s supposed to be on it. I even googled it to make sure!!!! It’s not supposed to be flat one kind of meat. NO!!!!! That’s why it’s called cold cut combo. It was basically a subway FLAT
  • IW
    Ida Wanza
    Sep 26, 2025
    5.0
    Satisfied
  • PF
    Paul Fortress
    Sep 24, 2025
    1.0
    Great service and hospitality but the food gave both me and my friends a really badly upset stomach for two days. We both got rotisserie chicken sandwiches footlong. Terrible post-eating experience...
  • SH
    Savannah Healy
    Sep 5, 2025
    1.0
    Whoever was training the new employee on 9/5 at around 3pm should never be allowed to work in another sandwich restaurant ever again. By far worst experience I’ve had at a Subway. Belittling both customers and employees for no reason whatsoever, I will not be returning to this location and I suggest management takes action because this individual is actively losing you money. To the trainee, not all subways are like this.

Frequently Asked Questions About Subway

Where is the Subway restaurant located?

The Subway restaurant is located at 230 Cypresswood Dr, Suite A, Spring, TX 77388, in Cypresswood Plaza (Phase 1).

What are the Subway restaurant's operating hours?

Subway is open every day from 9:00 AM to 10:00 PM.