McDonald's

3.7
494 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
10611 Grand Parkway, Spring, TX
77379, United States

Hours

Reviews

3.7
494 reviews
5 stars
244
4 stars
84
3 stars
47
2 stars
19
1 star
100

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several instances of orders being messed up or ignored.

Order Accuracy

Frequent complaints about incorrect orders, missing items, and issues with mobile app orders.

Food Quality

Mixed reviews on food quality, with some customers receiving cold or stale food, while others praised the freshness of certain items.

Cleanliness

Some customers noted cleanliness in the restaurant, but others raised concerns about the cleanliness of equipment and food preparation areas.

Service Speed

Customers experienced slow service, particularly in the drive-thru, with long wait times reported.
  • TB
    Tarjei Brokken
    Jan 4, 2026
    1.0
    24 minutes for an online order for mcchicken, value burger and fries. Young lady working this evening was especially inept and rude. Food was cold.
  • EM
    Evan Miller
    Dec 26, 2025
    2.0
    Did an online order and you guys forgot 1 of the 2 items, even though it says it on the bag.
  • JT
    Jorge Torres
    Dec 25, 2025
    1.0
    I came in to get lunch a girl responded at the drive through asking if I’ll be using the mobile app I said no and I continued to wait there with no respond I ended up leaving after no one came back to answer
  • BS
    Brandon Sizemore
    Dec 16, 2025
    1.0
    This McDonald's has some of the rudest service you could possibly have The staff is always extremely unhelpful they mess up my order every time I go there and I order the simplest things it's always a couple of cheeseburgers a frappe and a in a small fry and they can't even do that. Today I ordered a sausage McGriddle and a large chips ahoy frappe on the app and the app was giving me issues and wouldn't pull up my four digit code so I was sitting in the parking lot trying to fix that and when I went through the drive-thru because it was 5 minutes past when breakfast is supposed to end they refused to give me the food and frappe that I had already paid for I will be calling corporate and making a direct complaint this is absolutely ridiculous and I think I'm finally done going to McDonald's
  • JD
    Jane Doe
    Dec 9, 2025
    5.0
    Compare to the local McDonald's i always go to due to distance benefit, first time at this location and wow from ordering to receiving my order exceptional customer service. I will BEGIN to go out of my way to drive 1min more to receive this great customer service they provide here at this location. Keep spring a great jobs guys!

Frequently Asked Questions About McDonald's

What are the regular hours of operation for McDonald's in Spring, TX?

McDonald's in Spring, TX is open from 5:00 AM to 12:00 AM Monday through Thursday and Sunday, and from 5:00 AM to 1:00 AM on Friday and Saturday.

Does this McDonald's location have drive-thru service and what are its hours?

Yes, this McDonald's has a drive-thru that operates from 5:00 AM to 12:00 AM Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.