McDonald's

3.5
715 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
6730 Woodlands Pkwy, Spring, TX
77382, United States

Hours

Reviews

3.5
715 reviews
5 stars
293
4 stars
131
3 stars
91
2 stars
45
1 star
155

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders, leading to frustration and wasted food.

Customer Service

Feedback highlighted a lack of professionalism and rudeness from staff, particularly from management.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and insect presence.

Speed of Service

Many customers experienced long wait times, especially in the drive-thru, with some stating it was excessively slow.

Food Quality

While some customers praised the freshness and taste of the food, others reported receiving cold or improperly prepared items.
  • BC
    Bobby Crisp
    5 days ago
    4.0
    We ate outside in the picnic area. Inside seemed a little greasy and generally unclean
  • JJ
    Jake
    Nov 13, 2025
    1.0
    I’ve gotten hair in my food on multiple occasions. Stay away.
  • DW
    Deena Watson
    Nov 6, 2025
    1.0
    This morning I was in the drive thru line for over 10 minutes before I could place my order. When I got to the window to pay, they did not have my order and I needed to place my order again. I commented that I had been in line for a long time and this was unsatisfactory after such a long wait. The gentleman taking payment responded "Calm down lady, everyone's waiting." So, after waiting an excessive amount of time and not having my order, I'm treated rudely?! Perhaps it's time to go back to customer service 101. There are other McDonald's and other fast food restaurants to choose from...my dollars will be making a different choice next time.
  • AP
    Alejandra Ponce
    Oct 24, 2025
    1.0
    THE ORDER IS ALWAYS WRONG! AND ON TOP OF THAT THEY GET MAD WHEN YOUR TRYING TO GET THE RIGHT ORDER THAT YOU PAYED FOR 😒
  • MD
    Matt Dozier
    Oct 15, 2025
    2.0
    I guess they don't take orders at the register any more

Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location?

McDonald's at 6730 Woodlands Pkwy, Spring, TX, is open daily from 5:00 AM to 11:00 PM.

What hours is the drive-thru service available?

The drive-thru at this McDonald's location is open every day from 5:00 AM to 11:00 PM.