McDonald's

3.8
1107 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
8718 Spring Cypress Rd, Spring, TX
77379, United States

Hours

Reviews

3.8
1,107 reviews
5 stars
488
4 stars
237
3 stars
170
2 stars
57
1 star
155

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, incorrect orders, and unhelpful staff.

Food Quality

Several reviews mentioned cold food, incorrect orders, and unsanitary conditions, leading to dissatisfaction with the food served.

Cleanliness

While some customers noted cleanliness, others reported dirty play areas and restrooms, indicating inconsistency in maintenance.

Customer Experience

Mixed feedback on customer experience, with some praising friendly staff while others highlighted rude behavior and lack of attention.
  • GA
    Gordon Anderson
    6 days ago
    5.0
    Great location, service is always stellar and the place is clean as a whistle.
  • MC
    Melinda C
    Dec 28, 2025
    2.0
    My family visits often but we have noticed the quality of food and service has decreased over the past 6 months especially in the morning shift. Today I had a large amount of coffee grounds in my coffee and they neglected to put in a breakfast sandwich with my app order. So I had to inconveniently drive back to pick up the sandwich. Get it together McDonalds and hold the coffee grounds next time.
  • FO
    Freddie Olivas
    Dec 6, 2025
    1.0
    Been waiting about a half hour for my food. Yes they were busy but when I asked for the status of my food all I got was "I got a lot of orders" with a bit of attitude. Zero apology. Now I got my order but they gave me medium instead of the large fries I ordered.
  • GS
    Garrett Smith
    Nov 23, 2025
    1.0
    They'll have to replace your order and they'll act like you're the problem.
  • MK
    Mark Kallus
    Nov 21, 2025
    4.0
    Good place to eat. Cheap. I like it.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 8718 Spring Cypress Rd, Spring, TX?

McDonald's is open daily from 6:00 AM to 11:00 PM.

When is the drive-thru at this McDonald's location open?

The drive-thru operates from 5:00 AM to 12:00 AM Monday through Thursday and Sunday, and from 5:00 AM to 1:00 AM on Friday and Saturday.