McDonald's

3.8
1103 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
8718 Spring Cypress Rd, Spring, TX
77379, United States

Hours

Reviews

3.8
1,103 reviews
5 stars
487
4 stars
236
3 stars
170
2 stars
56
1 star
154

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported slow service, incorrect orders, and poor customer service experiences.

Food Quality

Several reviews mentioned cold food and incorrect items, with some customers expressing frustration over the lack of freshness.

Cleanliness

The facility was generally noted as clean, with a good play area for children.

Staff Performance

While some staff were praised for their friendliness and helpfulness, others were criticized for being inattentive or unprofessional.

Menu Limitations

Customers expressed disappointment over limited menu options and the removal of self-service drink stations.
  • GS
    Garrett Smith
    1 day ago
    1.0
    They'll have to replace your order and they'll act like you're the problem.
  • MK
    Mark Kallus
    3 days ago
    4.0
    Good place to eat. Cheap. I like it.
  • KC
    Kelli christiansen
    Nov 8, 2025
    1.0
    This is the second time I’ve taken my son to play and the play place is trashed. Food on the floor, napkins everywhere, tables are not clean. I’ve seen multiple employees walk in and no one has even batted an eye to how dirty it is in here. I know it’s McDonald’s but something has changed because it use to be clean in here.
  • TH
    TRAN HOANG
    Nov 7, 2025
    1.0
    I'm not sure what problem the young kid that works morning shift has with giving out ketchup. Everytime I mean EVERY TIME I ASK FOR KETCHUP he has a big attitude and never gives it like is it coming out his paycheck? I repeat multiple times It's literally right there .. but mind you always please and thank you, I'm not asking you for anything crazy. JUST KETCHUP. Who wants to eat a dry sandwich or hashbrown
  • KN
    Kenny NetMonk (:::NetMonk:::)
    Oct 10, 2025
    3.0
    Clean facility and the food is good but I can't say I'm that impressed with this location. Normally all McDonald's will give you a cup for drinks while we wait for our meals but here you cannot get your own drinks nor grab condiments. No one at the counter for refills unless you just stand there and wait.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 8718 Spring Cypress Rd, Spring, TX?

McDonald's is open daily from 6:00 AM to 11:00 PM.

When is the drive-thru at this McDonald's location open?

The drive-thru operates from 5:00 AM to 12:00 AM Monday through Thursday and Sunday, and from 5:00 AM to 1:00 AM on Friday and Saturday.