Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Frequent complaints about missing items and incorrect orders, particularly in drive-thru and curbside services.
Customer Service
Mixed reviews on staff behavior; many customers reported rude interactions and lack of professionalism.
Service Speed
Customers noted slow service, especially during peak hours, with long wait times in drive-thru.
Food Quality
Inconsistent food quality reported, with some customers praising freshness while others received cold or improperly prepared items.
Cleanliness
Some reviews highlighted cleanliness of the dining area, while others reported unsanitary conditions.
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x Teo
Jan 18, 2026
1.0
Employees can’t keep track of customers and give other people your food
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Natasha Biasucci
Dec 27, 2025
1.0
Went in quickly about a month ago for a few bundle deals for the boys got home and was missing a mcchicken which cause my kids to share a burger. Contacted the store manager immediately she advised to write her name and come in with the receipt for replacement whenever I can. Tonight was the time that I could because I do not eat mcdonalds but my kids do. I stopped to get comes and remember about the sandwich so I asked Isaac the manager on duty if he could assist. He was rude, not understanding, just terrible customer service all the way around...long story short he told me to just buy another one. Huh? Talking about a month was too long to wait. It shouldn't matter when mcdonalds took my money without giving me what I paid for. They pretty much stole my money from me since I did not get my product. I'm so disappointed in Isaac's comment and his unapologetic and unsympathetic behavior. This location is terrible and dont own up to any issue.
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Julie Aparicio
Dec 24, 2025
1.0
Horrible service. They were missing food in my order (like everytime I go) and they accused me of being a liar. Everytime they do this, say they are positive of what they put in each bag, I had 3 bags of food and according to the guy he remembers exactly everything he put in each bag. Then everyone in the back was talking mess when I was still there and I could hear them. Then when he gave me my food tells me to enjoy my free food. There was no need. Just give me my food. Very disrespectful this guy on Christmas eve the one wearing the ugly sweater. No manners at all. Dont recommend this location at all to anyone.
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Adriana Galvan
Dec 21, 2025
1.0
Every time I stop by here they tell me they are closed! And I just saw 2 cars waiting for food 😡 I think they are just lazy people working there that prefer so say they are closed than to actually do their job, I work in service food industry too and is just dissapointing!
MH
Melinda Huth
Dec 17, 2025
1.0
I went to one McDonalds and prepaid in the app and they let me know they were not taking orders.... so I placed another order on the app for this location. I pull up to the window and lo and behold this location "has no food" and "cannot take any orders".... Idk what's up with the locations here in Spring but it's clear the staff don't like to work at night. I would just go down to the Humble McDonalds or Whataburger....
***Note to the Owner - Just close this McDonalds at night and update the app!