Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,340 reviews
5 stars
518
4 stars
261
3 stars
222
2 stars
93
1 star
246
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, dismissive, or unhelpful, leading to negative experiences.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and a lack of accountability from staff when mistakes occurred.
Cleanliness
Some customers noted cleanliness issues, including unsanitary conditions in the dining area and bathrooms.
Speed of Service
Several reviews mentioned slow service, particularly during busy times, with long wait times in the drive-thru and curbside pickup.
Positive Experiences
Despite the negative feedback, some customers praised friendly staff and good food quality, particularly highlighting the morning crew and specific menu items.
- NBNatasha BiasucciDec 27, 20251.0Went in quickly about a month ago for a few bundle deals for the boys got home and was missing a mcchicken which cause my kids to share a burger. Contacted the store manager immediately she advised to write her name and come in with the receipt for replacement whenever I can. Tonight was the time that I could because I do not eat mcdonalds but my kids do. I stopped to get comes and remember about the sandwich so I asked Isaac the manager on duty if he could assist. He was rude, not understanding, just terrible customer service all the way around...long story short he told me to just buy another one. Huh? Talking about a month was too long to wait. It shouldn't matter when mcdonalds took my money without giving me what I paid for. They pretty much stole my money from me since I did not get my product. I'm so disappointed in Isaac's comment and his unapologetic and unsympathetic behavior. This location is terrible and dont own up to any issue.
- JAJulie AparicioDec 24, 20251.0Horrible service. They were missing food in my order (like everytime I go) and they accused me of being a liar. Everytime they do this, say they are positive of what they put in each bag, I had 3 bags of food and according to the guy he remembers exactly everything he put in each bag. Then everyone in the back was talking mess when I was still there and I could hear them. Then when he gave me my food tells me to enjoy my free food. There was no need. Just give me my food. Very disrespectful this guy on Christmas eve the one wearing the ugly sweater. No manners at all. Dont recommend this location at all to anyone.
- AGAdriana GalvanDec 21, 20251.0Every time I stop by here they tell me they are closed! And I just saw 2 cars waiting for food 😡 I think they are just lazy people working there that prefer so say they are closed than to actually do their job, I work in service food industry too and is just dissapointing!
- MHMelinda HuthDec 17, 20251.0I went to one McDonalds and prepaid in the app and they let me know they were not taking orders.... so I placed another order on the app for this location. I pull up to the window and lo and behold this location "has no food" and "cannot take any orders".... Idk what's up with the locations here in Spring but it's clear the staff don't like to work at night. I would just go down to the Humble McDonalds or Whataburger.... ***Note to the Owner - Just close this McDonalds at night and update the app!
- BJBrandon Peters JrDec 5, 20251.0They forgot multiple items i ordered and then didn’t pickup the phone when i called about it
Frequently Asked Questions About McDonald's
What are the operating hours of this McDonald's location?
This McDonald's is open 24 hours a day, 7 days a week.
Does this McDonald's offer drive-thru service?
Yes, the drive-thru at this McDonald's is open 24/7.
What delivery options are available at this McDonald's?
This location offers delivery, curbside pickup, same-day delivery, and no-contact delivery.
How can I place a delivery order for this McDonald's?
You can order delivery online at https://mcdonalds.order.online/business/-5579 or use the McDonald's App available on iOS and Android.
Which payment methods are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
What services are offered at this McDonald's?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Where is this McDonald's located?
This McDonald's is located at 22815 Cypresswood Dr, Spring, TX 77373, USA.
Are there any convenient amenities near this McDonald's?
Nearby places include Circle K convenience store and gas station, Valero gas station, and a Circle K ATM which may be useful for customers.
What entertainment options are close to this McDonald's?
Nearby entertainment options include a Redbox kiosk for movie rentals and Sacrifice Event Space for concerts and events.
Are there other dining options near this McDonald's?
Yes, nearby dining options include Nics.Pizza, Mr. Jim's Pizza, Burger Barn, Underworld Eats food truck, Boiling Bugs seafood, and Burnt Bark BBQ.