Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported issues with incorrect orders, including missing items and wrong modifications.
Service Quality
Customer service experiences varied widely, with some praising friendly staff while others noted rudeness and unprofessional behavior.
Food Quality
Several reviews mentioned food quality issues, including cold, dry, or poorly prepared items.
Cleanliness
Multiple customers expressed dissatisfaction with the cleanliness of the restaurant, including dirty tables and restrooms.
Speed of Service
While some customers appreciated fast service, others experienced long wait times and delays, particularly with curbside orders.
AA
Adalys
3 days ago
1.0
Went to drive thru. Sent to park and waited 15 minutes… Husband had order 2 medium caramel frappes. Tired of waiting my husband went inside he comes out with the 2 small frappes…
JH
Javier Hinojosa
Dec 19, 2025
3.0
If you customize your order in any way, Always double or triple check your order here. they can never seem to get the order correct.
They also love to forget to give you your nugget sauce.
KS
Kaitlyn Sinclair
Dec 5, 2025
1.0
Dear McDonald’s Customer Service,
• Curbside Order Delay: I placed a curbside order at 4:30 PM and checked in at slot 1. Despite watching multiple “Grinch Boxes” being handed out to drive-thru customers, my order was not delivered until 4:45 PM—only after I approached the car hop to ask about it. By then, our food was cold and the ice in our drinks had melted.
• Missing Items: Once home, we discovered that the Grinch Boxes we purchased were missing the “Grinch salts” entirely.
• Unresponsive Phone Line: When we attempted to call the store to report the issue, no one answered. This has been a recurring problem. The manager even admitted that they intentionally turned off voicemail, stating they “don’t have to” answer calls. This lack of accountability is unacceptable.
We spent nearly $60 on this meal, which is not something we do often, and the experience was ruined for our five children. The combination of long delays, cold food, missing items, and unresponsive management reflects poorly on McDonald’s standards of service.
They are known to have their phones turn off and voicemail turn off as well.
SF
Shawnquanetta Fontenot
Dec 5, 2025
1.0
KMSL,, one thing i hate is wasting my money & folks playing with my kids. Now, if i ordered a kid’s meal but only the patty for my baby, why yall did her patty like that. Wondering why she took a tiny piece & sat it down. Plus it smells horrible. Can’t work under pressure then fast food ain’t for you!
SO
Sassy Octopus
Dec 3, 2025
3.0
You have a 50/50 shot that this particular location will get your order correct. (Even ordering through the app) Especially if you order multiples of a double something. I only come here because it's the closest location for miles and sometimes you really want McDonald's fries. (Again 50/50 shot they will be hot.)
What are the regular operating hours for McDonald's at 2911 Rayford Rd, Spring, TX?
McDonald's is open daily from 5:00 AM to 11:00 PM.
What are the drive-thru hours at this McDonald's location?
The McDonald's drive-thru is open from 5:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.
Can I order McDonald's food for delivery from this location?
Yes, McDonald's offers delivery services every day from 5:30 AM to 11:30 PM with options including curbside pickup, same day delivery, and no-contact delivery.
What payment methods are accepted at this McDonald's?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Is there a mobile app to order from this McDonald's?
Yes, you can order using the McDonald's App available on the Apple App Store and Google Play Store.
Does this McDonald's location have a drive-thru?
Yes, this McDonald's location has a drive-thru service.
What kind of food and services can I expect at this McDonald's?
McDonald's offers a variety of menu options including breakfast, burgers, sandwiches, coffee, ice cream, and frozen yogurt, with services like McDelivery, mobile ordering, gift cards, and WiFi.
Are there nearby gas stations close to McDonald's at 2911 Rayford Rd?
Yes, there are several nearby gas stations including Exxon, Shell, Timewise (which is also a convenience and grocery store), and Chevron Station Spring, making it convenient to fuel up before or after your meal.
What nearby dining options are available around this McDonald's?
Nearby dining options include Spring Asian Cuisine (Chinese and Pan-Asian food), The Kimbap (Korean restaurant), Tewbeleaux's (American bar and grill), Pizza Hut, and American Donuts, providing a variety of cuisine choices if you want to explore before or after visiting McDonald's.
Are there any nearby wellness or beauty services near McDonald's at 2911 Rayford Rd?
Yes, nearby you can find The Babe Cave Beauty Bar (nail salon), Styles by the Spectrum - Rubi Nunez (beauty and spa), Sk Salon (hair salon and barber), and health-related services such as Cole Veterinary Hospital and The Dentists on Rayford.