McDonald's

3.6
1210 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2911 Rayford Rd, Spring, TX
77386, United States

Hours

Reviews

3.6
1,210 reviews
5 stars
514
4 stars
222
3 stars
186
2 stars
79
1 star
209

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong modifications.

Service Quality

Customer service experiences varied widely, with some praising friendly staff while others noted rudeness and unprofessional behavior.

Food Quality

Several reviews mentioned food quality issues, including cold, dry, or poorly prepared items.

Cleanliness

Multiple customers expressed dissatisfaction with the cleanliness of the restaurant, including dirty tables and restrooms.

Speed of Service

While some customers appreciated fast service, others experienced long wait times and delays, particularly with curbside orders.
  • AA
    Adalys
    3 days ago
    1.0
    Went to drive thru. Sent to park and waited 15 minutes… Husband had order 2 medium caramel frappes. Tired of waiting my husband went inside he comes out with the 2 small frappes…
  • JH
    Javier Hinojosa
    Dec 19, 2025
    3.0
    If you customize your order in any way, Always double or triple check your order here. they can never seem to get the order correct. They also love to forget to give you your nugget sauce.
  • KS
    Kaitlyn Sinclair
    Dec 5, 2025
    1.0
    Dear McDonald’s Customer Service, • Curbside Order Delay: I placed a curbside order at 4:30 PM and checked in at slot 1. Despite watching multiple “Grinch Boxes” being handed out to drive-thru customers, my order was not delivered until 4:45 PM—only after I approached the car hop to ask about it. By then, our food was cold and the ice in our drinks had melted. • Missing Items: Once home, we discovered that the Grinch Boxes we purchased were missing the “Grinch salts” entirely. • Unresponsive Phone Line: When we attempted to call the store to report the issue, no one answered. This has been a recurring problem. The manager even admitted that they intentionally turned off voicemail, stating they “don’t have to” answer calls. This lack of accountability is unacceptable. We spent nearly $60 on this meal, which is not something we do often, and the experience was ruined for our five children. The combination of long delays, cold food, missing items, and unresponsive management reflects poorly on McDonald’s standards of service. They are known to have their phones turn off and voicemail turn off as well.
  • SF
    Shawnquanetta Fontenot
    Dec 5, 2025
    1.0
    KMSL,, one thing i hate is wasting my money & folks playing with my kids. Now, if i ordered a kid’s meal but only the patty for my baby, why yall did her patty like that. Wondering why she took a tiny piece & sat it down. Plus it smells horrible. Can’t work under pressure then fast food ain’t for you!
  • SO
    Sassy Octopus
    Dec 3, 2025
    3.0
    You have a 50/50 shot that this particular location will get your order correct. (Even ordering through the app) Especially if you order multiples of a double something. I only come here because it's the closest location for miles and sometimes you really want McDonald's fries. (Again 50/50 shot they will be hot.)

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 2911 Rayford Rd, Spring, TX?

McDonald's is open daily from 5:00 AM to 11:00 PM.

What are the drive-thru hours at this McDonald's location?

The McDonald's drive-thru is open from 5:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.