McDonald's

3.5
1188 reviews
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Business Details

18604 Kuykendahl Road, Spring, TX
77379, United States
(281) 350-2590
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
18604 Kuykendahl Road, Spring, TX
77379, United States

Hours

Reviews

3.5
1,188 reviews
5 stars
469
4 stars
242
3 stars
157
2 stars
69
1 star
251

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, inattentive, and unhelpful.

Order Accuracy

Many customers reported frequent mistakes with their orders, including missing items and incorrect food.

Food Quality

While some customers praised the freshness of the food, others complained about undercooked items and stale products.

Curbside Experience

Curbside pickup was often criticized for being slow and inefficient, with customers waiting long periods for their orders.

Staff Attitude

Several reviews mentioned a lack of professionalism among staff, with some employees displaying a dismissive attitude towards customers.
  • JH
    Joyclyn Henderson
    1 day ago
    1.0
    First I ordered a chicken sandwich deluxe meal: my sandwich did not have cheese, chicken pattie hard and not fresh and lettuce ever in the box. Second both of the sprites taste like sparkling Water. Very upset then when you try to call nobody picks up and say the mailbox is full. The ladies like to play at the window. For my nuggets I asked for bbq and did not get it.
  • TP
    Tinnae Patterson
    Dec 10, 2025
    1.0
    I to this McDonald's and ordered the same breakfast sandwich over a dozens times. So I asked for the same breakfast meal, instead of a begal i wanted a regular burger bun, and some guy says that they couldn't do that, because the bread wouldn't toast right. I didn't want the bread toasted never had it toasted. So I wanted to speak with the manager, she stood there like a deer caught in headlights, didn't even try to rectify the problem. But, I still got what I wanted i went to Richey Rd. And they fixed my breakfast just as I wanted it. I wish I can upload this picture. She's just standing there.
  • JP
    Jericho Pineda-Rodriguez
    Dec 6, 2025
    1.0
    They had their backs to me and my wife, did not great us, and half the time our orders are messed up in some way.
  • MA
    Miss. A
    Nov 30, 2025
    2.0
    Curbside pick up is subpar. I placed a mobile order and waited over 10 minutes to get my food. The drive through line had about 8-10 cars so I figured it would be best to place mobile order and do curbside pick up. Well, I was wrong, all cars had received there food, finally i received my food, cold fries and smash burgers. The ice in my drinks was also melted.
  • KT
    karina torres
    Nov 30, 2025
    1.0
    Super mala la atención, me dijeron q no habitable que buscaba luego q llegue a ventanilla a Buscarlo, se tardaron 20 min en preparar un cafe .
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Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 18604 Kuykendahl Road, Spring, TX?

McDonald's at 18604 Kuykendahl Road, Spring, TX is open 24 hours, seven days a week.

Does this McDonald's location have a drive-thru service?

Yes, this McDonald's offers a drive-thru service that operates 24 hours a day, every day of the week.