Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,178 reviews
5 stars
464
4 stars
241
3 stars
157
2 stars
68
1 star
248
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and incompetent staff, with frequent complaints about poor service and mistakes in orders.
Order Accuracy
Numerous reviews highlighted issues with incorrect or incomplete orders, with many customers expressing frustration over missing items.
Food Quality
While some customers enjoyed fresh food, others reported receiving cold or poorly prepared items, including undercooked burgers and stale cookies.
Drive-Thru Experience
The drive-thru service was often criticized for being slow and disorganized, with customers frequently asked to pull forward and wait.
Positive Staff Interactions
A few employees, particularly Ms. Evelyn and Dennis, received praise for their exceptional customer service, creating positive experiences for some customers.
- GHGrey Heart1 day ago4.0Stopped by McDonald’s and ordered the #3 with a large fry. Everything came out fresh and hot, and the fries were actually really good this time — crispy and well-seasoned. Service was smooth and the overall experience was solid. Definitely a satisfying quick stop.
- ELElena López4 days ago1.0Take out need improvement I been a customer of this place for years but I’m not paying for what I don’t get,staff rude food bad
- NANicole AndradoNov 7, 20255.0The morning manager here at this location and staff are always friendly and make sure that my order is always correct. The pleasant experience makes it a great start to my day.
- RCRozanna CantuOct 26, 20251.0This location tells all the cars to pull forward and wait for food to the point 5 or 6 cars will be bunched up waiting. While no cars at the windows. Odd.. I had a black coffee and a burger and was asked to pull to a parking spot. Waste of time
- MJMiles JonesOct 25, 20251.0Don’t go here unless you want to be threatened with violence by thugs.
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's at 18604 Kuykendahl Road, Spring, TX?
McDonald's at 18604 Kuykendahl Road, Spring, TX is open 24 hours, seven days a week.
Does this McDonald's location have a drive-thru service?
Yes, this McDonald's offers a drive-thru service that operates 24 hours a day, every day of the week.
Can I order delivery from this McDonald's location?
Yes, you can order delivery at any time, 24/7, through their website or mobile apps.
What pickup and delivery options are available at this McDonald's?
The services include curbside pickup, delivery, same-day delivery, and no-contact delivery for customer safety and convenience.
Where can I find the full menu for this McDonald's?
You can view the full menu online at https://www.mcdonalds.com/us/en-us/full-menu.html.
What payment methods are accepted at McDonald's in Spring, TX?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
How can I earn rewards or get mobile offers at this McDonald's?
You can earn points for free food through MyMcDonald's Rewards and access mobile offers via their app.
What nearby coffee shops can I visit before or after dining at McDonald's?
DeNovo Coffee and Smoothie King are nearby coffee shops where you can enjoy a variety of drinks.
If I need mobile phone services near McDonald's, where should I go?
Sprint Store and T-Mobile are nearby mobile phone stores offering various telecommunications services.
Are there fitness or wellness options close to this McDonald's?
Yes, 9Round Fitness offers kickboxing and martial arts classes near this location for your fitness needs.