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McDonald's

3.5
(1718 reviews)

Business Details

21330 I 45 N, Spring, TX
77373, United States
(281) 288-5656
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
21330 I 45 N, Spring, TX
77373, United States

Hours

Reviews

3.5
1,718 reviews
5 stars
652
4 stars
334
3 stars
251
2 stars
121
1 star
360

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with reports of rude staff and unprofessional behavior from management.

Order Accuracy

Many customers experienced issues with incorrect orders, including missing items and wrong food being served.

Food Quality

Several reviews mentioned cold or poorly prepared food, with some customers reporting food safety concerns.

Cleanliness

Customers noted unsanitary conditions, including dirty tables and strong cleaning product odors.

Speed of Service

While some reviews praised quick service, many others reported long wait times and inefficient order handling.
  • CS
    Cristian Santiago
    Feb 23, 2026
    1.0
    I ordered breakfast through the app before it was closed only to be told that they can't start it cause breakfast is over (I pulled in 2 min after 10:30) I know it's not your policy to make breakfast hours but I would think a single employee would begin an order that made the window and you purposely choose to let it go past time so you can enable yourself to cancel it. Coordinated laziness is still laziness, accommodate your customer and stop giving yourselves excuses to not do work. It's not even like I came atrociously late, it should've been worked on. Smh just close this one down already
  • LT
    Lois Tucker
    Feb 21, 2026
    2.0
    It almost appeared as if we were bothering them. It's just mopped the floor in the cleaner for so strong.I almost couldn't stay in there.
  • NR
    Neyfran RodrigueZ
    Feb 10, 2026
    2.0
    Mala la atencion, pedí una hamburguesa y me pusieron otra que no era la que pedí y de paso me dieron dos, adicional pedí un jugo natural de naranja y me dieron uno que sabia a pura agua como si le fueran hachado mucho hielo y se descongelo. Sabia fatal
  • SL
    Sofi Lopez
    Feb 2, 2026
    1.0
    Nobody goes to mcdonald’s for exceptional service but this location is consistently awful. They constantly skimp the fries (not sure if this location has a greedy owner or what), food is always old or cold, and the service is terrible. Go literally anywhere else
  • LC
    lizo- Corpus3420
    Jan 31, 2026
    1.0
    After eat a egg McMuffin and ice coffee ,,the sandwich was cold thew most of it away and the coffee which I was looking forward to having tasted funny like sour or something I been nothing but throwing up and diarrhea ,, made trip to ER and per ER dr said I must ate something spoiled so ,, they need to go check this McDonald out before someone else get sick ,,,

Brand Certified Facts from McDonald's

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Certified March 01, 2026Yext Knowledge Graph
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